Ageas UK Reviews

Name: Ageas UK
Rating: 1.89

1.9 Rating 131 Reviews

22 %

of reviewers recommend Ageas UK

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1.9

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Ageas UK 4 star review on 18th October 2024

Anonymous

Anonymous // 01/01/2019

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“They exploited my trust, convincing me that I was making money while they were actually stealing from me. I recommend avoiding this website, as it is likely to trick you. Thankfully, after I reported the issue to COVSECLTD*COM, I received a refund of my money along with my profits within a few days.”

Helpful Report

Posted 1 month ago

“I had a troubling experience with Ageas UK , where they took my money and then ceased all communication. I was left feeling frustrated and helpless until I sought assistance from Seekrail. Thankfully, Seekrail stepped in and managed to recover my funds, providing excellent support throughout the process. Their expertise and dedication were crucial in resolving the issue. I highly recommend 𝐒𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩-‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒. for anyone facing similar challenges with unresponsive brokers.”

Helpful Report

Posted 1 month ago

“Avoid this company at all costs. After our flat roof blew off during a named storm just before Christmas 2023 we tried to make a claim but was told that it wasn't windy enough. Fire service were called by police due to the danger of loose tiles and in the midst of it all AGEAS decided they could not help or provide any assistance. In the meantime their twitter feed was a red flag with storm warnings saying if you have any issues it will he "easy" to make a claim. We had to source and pay for a roofer ourselves and having exhausted the complaints procedure took them to the Ombudsman. 10 months later the Ombudsman ruled in our favour and AGEAS have just sent us a cheque. In the accompanying letter there is no apology for the distress caused. To avoid a 10 month claim through the Ombudsman my advice is stay clear of AGEAS.”

Helpful Report

Posted 2 months ago

“I am insured with AGEAS Davies Group Home insurance REF: 84644716386 @846447163:86 #General#Correspondence# I advise everyone reading this, Do not go anywhere near this Company. I am a Cancer patient, living alone. I have a large tree that damaged my slabs and split my drive. I am scared the roots of this tree will damage my home and this Company could not careless. If any of you reading this can spread the message, i would appreciate it. It should be thoroughly investigated by the FCA who are not easy to get through to. I claimed off the insurer for damage to my driveway, slabs lifting and broken. The bus drivers who take me to Oncology have nearly tripped over them. Many have witnessed it damaging my frontage Ageas, Davies Group sends me a letter saying “I am responsible for the tree, its wear and tear” Whilst ill with Cancer, this company has put me through hell. I cannot lift up slabs, cut out large roots, relay slabs on my own, and due to my financial circumstances, i cannot afford all this as my family died, all told to AGEAS in honesty, and it has no regard for anyone. It answers nothing, it does not work with recommendations put by the FCA to help the vulnerable. It has no discretion, it uses small print to get out of paying anything. It helps no one. Ageas Davies Group has put me through horrendous stress of writing to it, plus writing to the ombudsman service, my own Broker and the FCA itself. Whilst i am often ill from Chemotherapy, hoping i will be alive to see 2025. I am getting nowhere with AGEAS and i want people to know. I have all my emails to back up my claims. I am sitting at home, facing Cancer, scared this tree will damage my home with its roots right up to my house. Ageas Davies Group are a disgrace. I am on a low income because i have Cancer, they know this, yet they have no intentions of even helping me. My home is all i have, and i need it for shelter. I am alone with Cancer of the lungs, Pelvis, and sections 7 and 8 of my liver, being put through hell by this Company. I come on here, because the public needs to know just what sort of Company this is?”

Helpful Report

Posted 2 months ago

“Great company, prices and ease of use.”

Helpful Report

Posted 2 months ago

“I would have lost more than £14,000 as a consequence of my profoundly unsettling experience with this unlawful organization. Nevertheless, I was lucky enough to get support from AixaLTD. COM and their committed staff by following the required procedures, get in touch with AixaLTD. COM which finally allowed me to get my whole money back from ageas.”

Helpful Report

Posted 2 months ago

“Stay well away They treat you nice one min and then the next they are absolute w#%@ They missled me and made me £00000 out if pocket”

Helpful Report

Posted 3 months ago

“Had an accident on early March this year. No payment made as promised. They are not proactive, you have to chase them every stage. Would not recommend this insurance company, avoid.”

Helpful Report

Posted 4 months ago

“My Negative Experience with Ageas. I would highly recommend M A D A C O V I . C O Cybersecurity firms website to anyone who has fallen victim to this Ageas scam insurance company. M A D A C O V I . C O team was able to successfully recover My stolen money for me which I honestly thought was lost forever. The process was handled with professionalism and I was kept updated every step of the way. I am incredibly grateful for madacovi services and would not hesitate to use them again if needed.”

Helpful Report

Posted 4 months ago

“Terrible company...online only....cut price of car for renewal from 38K to 20k one more year's no claim.......same price!!!!!!! No discussion, could not wait to get me off their books......no claims....just want your money. Mandy was the person who dealt with me....waste of time....terrible.”

Helpful Report

Posted 5 months ago

“You are the worst company I’ve ever ever dealt with. I have tried to contact you by phone you don’t answer. I have tried through your stupid dog not to go to “live chat” it doesn’t work just keeps asking the same questions over and over again.”

Helpful Report

Posted 5 months ago

“Keep away they are scammers I am going to make sure the FCA deal with these people”

Helpful Report

Posted 6 months ago

“Worst car insurance company in the marketplace. Expect you to continue to pay for insurance after cancellation and pay stupid exorbitant cancellation/admin fees!”

Helpful Report

Posted 7 months ago

“Complete robbers. Beware of the claims team will never give you market value in event of a claim. I lost out 700 pounds. They are complete rob dogs. I will now be making complaint to fiancial ombudsman”

Helpful Report

Posted 7 months ago

“I’m currently going through a claim with ageas . My mental health is deteriorating. I’m officially homeless and sleeping on the streets. I’m a mum of five children and we are separated. We were given not even 14 hours notice to leave. The accommodation decisions have been made via Lauren Elkins who has no idea the impact that she is making on myself and my children it was sent to an investigation team as there was a problem with the payment that was sent to my bank for alternative accommodation, as well as a few other things that needed validating i appreciate that every insurance company has to validate a claim but I’m warning anyone that takes out insurance with ageas to bear in mind that this does not mean you are covered. You are not safe. I have had to rehome my beautiful husky who we have loved so much. I am now currently sleeping in the car outside the hospital as my youngest son suffers with seizures due to the stress of not being with his mum. I have explained this to the insurance and become very overemotional and at times by completed due to the fact that I’ve called so many times I’ve been emotional they have said that I have become abusive. I have not I have made complaints to all departments and not received any information back from the complaints department . When ageas is making decisions on the claim. They have give me deadlines to meet but now I am in a situation of crisis there is no deadline or urgency. They will not speak to me on the telephone as I said I become aggressive. This is not true. I am suffering mentally physically and my children’s health and our risk of the stress of not being able to be with their mother, I am deteriorating more and more each day. I have begged to be spoken to like a dog. I required to call today where I was told that they have every right not to speak to me . I am physically unable to use emails due to anxiety and mental health are struggling to read. I’ve struggled and ask a friend to write this experience as I do not want another person to go through what I am beware of ageas beware of Woodgate and Clark of any decisions. I appreciate all things have to be locked in to put my God. This is taking its toll on me I don’t know how much more I can take and I hope any mother out there or any family who want to use this insurance, realise the position you could be in”

Helpful Report

Posted 7 months ago

“This is honestly the biggest Joke of a company we have ever had the misfortune of dealing with! don't even know where to start to be honest! We had a water leak in our house in September 2023 which came through the ceiling and flooded our entire downstairs. Even after providing MANY videos and photos of the damage, they are trying to give us as little of a settlement as humanly possible!!!!! They tried to get Claims Consortium to deal with our claim, who are honestly even more incompetent than Ageas!! We ended up raising a formal complaint in Feb 2024 due to how absolutely terribly we have been treated, after stating we would get a response to this within 8 weeks, we FINALLY got one today, and they have REJECTED our complaint after spouting off complete Word Vomit! We have unfortunately now had to involve the Financial Ombudsman, which we were hoping to avoid with a resolution to our claim. It doesn't appear we are getting one though so we have been left no choice. All we are wanting is to have a settlement that's actually going to put our house back to how it was before! we have had to live through the winter with no flooring with 2 children! 7 Months on and we are absolutely no closer to getting our claim completed! Youve been taking our money every month for 6 years, i wonder what on earth we have actually been paying you for!!!!”

Helpful Report

Posted 7 months ago

“AVOID AVOID!! SCAM ARTISTS underwriters for santander home insurance. Paid over 7k over the years and they want me to pay £400 excess for a home leak! Cheaper to pay for the damages myself! They should be disgusted with themselves. Im a single mum and paid for top cover! Cancelled my policy immediately! Bye bye!”

Helpful Report

Posted 8 months ago

“taken out car insurance with this company trying to up the cost by 50 pounds 25 pounds admin charge for me putting bought the car in march instead of april any other company only want the year you bought the car not the month and it made no difference to my full no claims just trying to scam more money out of you the validations team are rude sending threatening emails about pay or get cancelled and the cheeky sods want 50 pound off you to cancel, i will cancel and even thou it will cost me more money to move my new policy i have taken out with them to some one else i will not stay with this company a bunch of scam artists.”

Helpful Report

Posted 8 months ago

“Threatened they would uninsure me withinn 7 days, knowing it is Easter. Absolute shitshow of a company.. All evidence sent to ombudsman and Martin Lewis for bigger bad publicity! Quick enough to take your money and no commitment from their shoddy customer services who are uncaring towards you. Shouldn’t even be operating with cowboy tactics Avoid and go to reputable company”

Helpful Report

Posted 8 months ago

“Helping Insurance Fraud Continue using threats and bullying tactics and threats of court if thousands not paid in 7 days ??? fraudster insured by ageas was bumped by one of my businesses delivery drivers, it was insignificant, zero damage on my vehicle, nothing on his but it had existing damage that clearly there was no way of my vehicle being able to reach these damaged areas, plus his vehicle was keyed all over ? we have dashcam proof plus footage of this individual stood with no injury at all but now he supposedly has injuries which is laughable as the 2 vehicles barely touched, my insurer and loss adjuster looked at all evidence, it was clear this was a fraudulent attempt to claim existing damage and now injury, we refuted this claim and will not pay out as its clearly fraud so algeas think it acceptable to personally take me to the county court and are trying to blackmail me into paying thousands or go to court, i will not be bullied by algeas and will fight this in court as i can prove this is fraud, i will then personally sue this individual for insurance fraud . for an insurance company to try and bully a company director with demands for thousands of pounds and threaten county court action it is absolutely disgusting especially when the evidence clearly shows the claim to be impossible ! disgusting company !!!”

Helpful Report

Posted 9 months ago

Ageas UK is rated 1.9 based on 131 reviews