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Ageas UK Reviews

1.9 Rating 155 Reviews
21 %
of reviewers recommend Ageas UK
1.9
Based on 155 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Ageas UK 1 star review on 30th May 2025
Evelyn
Ageas UK 1 star review on 10th May 2025
Kelsey
Ageas UK 1 star review on 28th April 2025
Benito
Ageas UK 1 star review on 26th January 2025
Peter
Ageas UK 4 star review on 18th October 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
What started as a frustrating experience quickly turned around thanks to an amazing support team. They took ownership of the issue, kept me informed every step of the way, and worked efficiently to resolve everything. Their dedication and attention to detail made all the difference. Excellent service from a team that really cares. #CustomerSupport #ProblemSolved
Ageas UK 1 star review on 29th July 2026
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Posted 1 week ago
What started as a frustrating experience quickly turned around thanks to an amazing support team. They took ownership of the issue, kept me informed every step of the way, and worked efficiently to resolve everything. Their dedication and attention to detail made all the difference. Excellent service from a team that really cares. #CustomerSupport #ProblemSolved
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Posted 1 week ago
What started as a frustrating experience quickly turned around thanks to an amazing support team. They took ownership of the issue, kept me informed every step of the way, and worked efficiently to resolve everything. Their dedication and attention to detail made all the difference. Excellent service from a team that really cares. #CustomerSupport #ProblemSolved
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Posted 1 week ago
They combine outstanding professionalism with genuine reliability
Ageas UK 5 star review on 22nd June 2026
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Posted 1 month ago
They stand out not only for their skill but for their honesty and reliability.
Ageas UK 5 star review on 13th May 2026
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Posted 2 months ago
Quick, professional, and dependable—fully satisfied.
Ageas UK 1 star review on 30th April 2026
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Posted 3 months ago
Quick, professional, and dependable—fully satisfied.
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Posted 3 months ago
Quick, professional, and dependable—fully satisfied.
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Posted 3 months ago
Quick, professional, and dependable—fully satisfied.
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Posted 3 months ago
Their team demonstrated a high level of professionalism from the very beginning, taking the time to understand my concerns and provide clear, well-structured guidance. They handled every aspect of my case with precision and care, ensuring that nothing was overlooked. Communication was consistent and transparent, which helped build my confidence throughout the process. I truly appreciate their dedication and the effort they put into making everything as smooth as possible.
Ageas UK 1 star review on 23rd April 2026
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Posted 3 months ago
You failed to let us no our house insurance was up for renewal only when it lapsed either by letter or email when it had expired you contacted us . Poor communication no alternative but you to re insure with you gone up another £50 as well never had a claim wnt be with this company nexst time
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Posted 10 months ago
I would go elsewhere... I had a quote which I was trying to pay before Midnight on the day of quote expiry, but their system was down, and customer service lines were off. (I tried multiple credit and debit cards). I did the same quote after midnight, and it was £20 higher. I wrote an email to them telling them that, and telling them that I would try to pay the higher quote, but they should honour the older quote because it wasn't my fault that their system was not taking the payments before midnight and that they had no customer support to assist!!! They replied asking for the proof of the older quote.... I had to look for it, and I luckily found it and sent it to them... Then, they said: the quote was for the day before... I said no... the policy start date is exactly the same... just the payment deadline was the day before which I was trying to do before midnight to respect that rule, but their system was at fault! They then started explaining that the quotes change daily, etc.... and they did not agree to the £20 reimbursement. I'll let you draw your judgements on the following: 1/ How much they respect the clients time. 2/ How fair are they? Last but not least, I am not sure if other companies would be the same or better when it really matters, but if I had 2 similar quotes between them and another company in the future, I am trying the others. Good luck to all, Rammah
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Posted 1 year ago
Thanks, harrylucy977 - @ gmail . com!
Ageas UK 1 star review on 30th May 2025
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Posted 1 year ago
Lost £100k saved by Supreme assets recovery AT G mail .com
Ageas UK 1 star review on 10th May 2025
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Posted 1 year ago
What an awful company to deal with. We were involved in a major car accident over 6 months ago and we have to constantly call to get updates which are never any further along. Always promised call backs emails ignored the list goes on. AvOID
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Posted 1 year ago
All thanks to mrs Olivia for helpin me re-claim my lost $125,000
Ageas UK 1 star review on 28th April 2025
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Posted 1 year ago
Have been with Ageas travel insurance for 2 years phoned them for a quote Lady had a problem with not been able to register quote and told me a colleague would phone within 48 hours but still waiting 3 days later , really bad service for a customer trying to take out a further policy. Have now gone to another company for my travel insurance and will not return to Ageas.
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Posted 1 year ago
Horrendous company. Couldn’t sort out a drink in a brewery. Totally useless, more than 7 weeks and still not had my car repaired.
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Posted 1 year ago
Easy to update details online but if there’s any problems doing that an online chat is so quick and easy no hassle
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Posted 1 year ago
Insurance fine until my car needed to be reviewed by a mechanics / taken to garage been over 4 weeks still no answers. The call handlers are difficult to deal with. Never having answers to the query having to repeat things over and over, being cut off on calls / phone put down by call handlers. Had my car towed to garage miles away / had it 4 weeks advised mechanical failure not related to my accident/incident. Not being believed when explaining the incident by the call handlers. Unprofessional staff / mechanics not happy at all. Would not use this insurer ever again
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Posted 1 year ago
Ageas UK is rated 1.9 based on 155 reviews