I booked a hotel stay with Agoda, but I found the same deal cheaper on the website of the hotel. I asked them to honour there price match promise and they refused. They said there were differences in the two deals and gave a list what might be different! I asked them to be specific and they said the room may not be the same, because it was not on my screenshots. This was not true and I pointed out where it was on two screenshots. Since then they have not responded to my emails. It is also very difficult to find how to contact them and I resorted to searching the internet in order to find there email address.