I booked a non-refundable stay at Swandor Topkapi Palace via Agoda (Reservation No: 563131735) for 9–11 August 2025. Unfortunately, the system automatically registered both of my children as 3 years old, when in fact they are 14 and 10. I tried to correct this via Agoda support, but the system kept giving automated answers and closed the chat without offering any real help. There was no way to speak to a live agent, and the phone line only provides service in unfamiliar languages. As a concerned parent, I simply want to avoid any issues during check-in at the hotel due to this age mismatch. I kindly request that Agoda either notify the hotel or allow age correction. Disappointed with the lack of real support so far. — Mirzeyev Ibrahim