I recently received a letter from CCSCollect, a debt collection company, claiming I owe money related to a subscription with Agora Business Park. I would like you to investigate and review the practices of Agora Business Park. Many individuals have raised concerns about similar experiences on consumer forums and websites like Care Matters. It appears that Agora Business Park is working with others in a misleading manner—offering "free subscriptions" to UK residents, with access to downloadable content. However, it seems that children and underaged users may unknowingly subscribe under the basic free plan. Later, charges are issued, often without the knowledge or consent of the adult responsible. In my case, I suspect that my underage daughter may have come across the website, possibly activating the free subscription offer. Once I became aware, I immediately cancelled any such subscription. Despite this, I have now received a demand for payment—including a total of £510, with an additional £120 in VAT, which I find completely unjustified and alarming. This type of online selling practice raises serious questions regarding its compliance with UK contract law and the common law principles of offer, acceptance, and consideration. Under the Consumer Rights Act 2015 and UK consumer protection legislation, consumers are entitled to clear, transparent terms and must not be subjected to unsolicited or misleading charges. Moreover, the director of Agora Business Park appears to be based in Germany, yet they are targeting UK residents and using UK debt collectors. This cross-border action, especially involving minors and vulnerable families, is highly questionable both ethically and legally. I urge CCSCollect to reconsider their support of such unfair and unsolicited claims. As a UK resident caring for two children with learning disabilities, this has caused severe stress and hardship, particularly during this ongoing cost of living crisis. This matter needs to be addressed urgently. Companies like Agora Business Park should not be allowed to exploit families with deceptive subscription practices, and debt collection agencies should carry out due diligence before pursuing such claims.