+ I had a positive experience with Air Advisor so far on multiple cases + Air Advisor proactively approached me since they coordinated with a lawyer for a class action against Turkish Airlines = The entire process lasted for almost a year = The refund obtained was split 50/50 - Once the case was closed, it was always me who had to pursue the funds. The lawyer told me the funds are with Air Advisor. Air Advisor asked me to provide my bank details (which they already had from before). Once I submitted the details again, no answer for 1 month. After a follow-up from me, no answer for another month. Another message from me, they asked me for bank details again, which I uploaded again in case it was somewhere. No answer for 2 weeks. I warned Air Advisor to escalate, someone responded to me to look into it. No answer for another 2 weeks. With my final warning, I got an immediate answer and the payment was made within 3 days. No possibility to speak on the phone or so. I felt like AirBnB had bad intentions (in their processes).