Even though I got the compensation from British Airways my experience was not great. First of all their charge is quite high for something that I could have done myself to be honest. I only realised after I had used their services that I could have gone on the BA website and raise a complaint. So I do feel like I paid £300 to Air Advisor for nothing. Secondly, Air Advisor contacted me claiming that I had received payment directly from the Airline when I hadn’t. I was pretty much harassed with texts and emails. I then had to contact the airline to investigate where the money had gone, get transaction reference etc and it turned out that the money had been paid to Air Advisor. I feel like I had to do part of their job for them and so again I do not think the money they took for commission is even justified. Thirdly, I live in the UK and I paid my ticket in GBP but Air Advisor apparently pays in Euro and so when that compensation was converted I got less than what I was expecting I don’t think I will be using or recommending Air Advisor to anyone