To whom it may concern, Today's flight from Memmingen to Rome has been cancelled. I also had to cancel the hotel in Rome and did not get a refund of 255€. I request that the entire fee, including my ticket fee, be deposited into my account. I informed my lawyer. If I do not receive an answer from you, I would like you to know that I will file a compensation lawsuit against you as soon as possible. I request you to pay my roundtrip and return fees, including the hotel, for which I have not received a refund. You do not care about the customer at all. Your usher yelled at me today and I have witnesses. I will also file a lawsuit regarding this issue. I have never experienced such an embarrassing situation before. I'm waiting for your answer.