I contacted Air France to file a claim for a canceled flight. After not hearing back for two days, I reached out to Air Advisor for assistance with getting a reimbursement. However, I was hesitant due to the high 35% fee they were charging. Three days later, Air France confirmed that I was entitled to an 800€ reimbursement. I then contacted Air Advisor to close my ticket but received a rude email from them stating that they would send me an invoice to claim their percentage despite not having processed my claim. I strongly advise others to avoid using this website, as they are attempting to take your money without providing any service.