Despite having a 22 hour delay for a 3 hour flight with TAP, while other airlines did not have such delays, AirAdvisor did not manage to get any compensation for the flight delay (besides some consumption).
TAP had responded the 22 hour delay was outside of their control, but that does not make sense given other airlines on the same route did not experience those problems. Beforehand AirAdvisor had said they would deploy a lawyer if TAP would not pay, but they did not do that. Because the costs of the lawyer would be higher than the costs of their commission.
Very disappointing.
3 months ago
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