Peter Coxall
We recently rented an Airbnb property in South Shields in the UK. On arrival, we were shocked to find that it was a slum. In the garden was an abandoned caravan, a dumped bath, discarded builder materials, a number of old wooden pallets, and a washing line of grubby sheets and towels. We decided that if the property was so gross on the outside, then the standard of Covid cleaning on the inside would not be safe. The description of the property was not accurate. We canceled the property immediately, without even checking in. After 3 days Airbnb have not had the courtesy to respond to my complaint. My wife and I have stayed in many Airbnb properties world wide. NEVER AGAIN!!
4 months ago
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Airbnb has a 2.62 average rating from 13 reviews
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