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Ilaria B
The line is generally good, no echos or line cuts. Minor issues when transferring calls - no sound or message if the other person is on another call or away from the desk. Also when clients ring my direct line and I am not avail to take the call, the call is not transferred to the rest of the team (after a couple of 2 rings), so the call is lost. The mobile app is good and helps staff working from home. Contacts list is very good too to quickly call clients. .
5 years ago
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Aircall has a 4.6 average rating from 539 reviews