Terrible service. I had a return trip on route 706x yesterday. On the journey to my destination, the bus was nearly 30 minutes late getting to the stop!!! On the way back it was even worse: Half way through the journey, the driver informs me that exit 11 might be blocked due to contruction and so he wouldn't be able to get to my stop in that case. I explained that I would not be able to get home from the other stop, but when we got to the exit and it was blocked, he was utterly unwilling to make the slightest adjustments or accommodate me. I was shocked. To be clear, aircoach has 2 stops in my town - one in a relatively safe area, close to town and another, in a dodgy area, a wopping 50 minute or so walk from town. So I made sure I picked the first stop, for both directions. Had I known I wouldn't be dropped at my chosen stop, I wouldn't have booked the trip with aircoach at all! It was VERY LATE AT NIGHT, was a solo female passanger and I was scared to walk home from the second stop, which I did NOT book. I explained all this to the driver, but he didn't care one bit!!! I also offered to use Google maps to find an alternative route to get closer to town or the stop where he was supposed to drop me off, like a normal person in the 21st century. He just ignored this! That only thing that saved me was that when we got to the dodgy stop, where the driver tried to make me get off, an aircoach employee happened to be there and told the driver he actually had to get to the stop where he was supposed to drop me off originally because there were people waiting to be picked up there. All he had to do is take exit 10 instead of 11!!! It was a very simple route and only took an extra few minutes!!! It's hard for me to believe an experienced bus driver would not be aware of the possibility of taking an alternative exist when the usual one is closed as road construction is not a rare occurance. And I had to stress and waste my breath arguing with him over this for 20 minutes when all it took is 2 seconds for an aircoach employee to tell him this is what you should have done. Disgraceful. I would be hesitant to take aircoach again after this experience.