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Aircoach Reviews

4.1 Rating 18,529 Reviews
76 %
of reviewers recommend Aircoach
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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023
Anonymous
Aircoach 5 star review on 4th September 2023
Scott S
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 10th July 2023
Myco G
48
Anonymous
Anonymous  // 01/01/2019
On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.
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Posted 1 year ago
Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.
Posted 1 year ago
Rude, stressful staff. Not interested in customer service,or dealing with the customer in a helpful manner. Unwilling to allow a customer to ask a simple question. This man should not be allowed to interface with the public I am horrified at my treatment.
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Posted 19 hours ago
I was waiting my bus 10 minutes before the departure time and the bus never came.
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Posted 1 day ago
Faire très attention aux bagages en soute, les chauffeurs ne ferment pas immédiatement, et des personnes peuvent voler les bagages avant le départ du bus. Cela m'est arrivé,et la société aircoach ne veut pas visionner les images prises par la caméra du bus sans une demande de la police française, mais c'est impossible, la police ne peut rien demander en Irlande, c'est un bon moyen de ne pas reconnaître leurs défaillances.et de ne pas indemnisé.donc bien garder sa valise dans le bus même si le chauffeur n' est pas d'accord.
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Posted 1 day ago
i was not offered pick up at drumahoe bus park when i booked online and only realised when i checked timetable that it was an option after i had already booked
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Posted 1 day ago
Booked a day return during the red weather warning. Got email to say I be refunded in a few days and not to email. 3 weeks later, had to email. Told only get half my ticket refunded. As it was only part affected by warning. What a joke. Nothing in email to state this outcome or in T&C.
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Posted 1 day ago
The bus did not show up. I have also heard this story from many other people.
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Posted 1 day ago
Not satisfied at all. I was given false information about bus timings by one of the Aircoach staff at a Dublin Airport kiosk. Another staff member who replaced the first one was extremely rude to me. I was sick for 3 weeks and travelling for 2 days and still had to stand out in the cold for an hour waiting for a bus that I was told would be arriving in 10 minutes. It was actually going to be a 2-hour wait for the bus in total. The ticket was already purchased and no other route worked for me. I then had to take a taxi that coated me 4x more. So I not only lost the money I spent on the Aircoach ticket but also then had to spend so much more for the taxi. The response I got from customer service is that they can't refund me. How am I supposed to feel about any of this? Ridiculous service, very unhappy.
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Posted 2 days ago
Due to an airline error, they changed the travel date. Great attention to tourists' problems.
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Posted 2 days ago
I had booked a ticket online for the Aircoach 705X from Belfast to Dublin Airport Terminal 1 departing at 9.10am on the morning of Monday 10 February, 2025. Upon arrival, the other passengers and I quickly discovered that there were not enough seats on the coach to accommodate everyone with a ticket. Therefore, I was forced to purchase another ticket with another bus company (Dublin Express) in order to arrive at the airport on time for my flight.
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Posted 2 days ago
No advice, that I could find on booking for over 66 free travel
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Posted 5 days ago
I have been using the Airport to Greystones and Leopardstown route for many years. All drivers have been exceptional. Steady, careful, professional, curtious. They are helpful, especially to overseas visitors who maybe unsure of their destination. This includes ground staff. Buses always clean and comfortable, Keep up the good work. 👍
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Posted 6 days ago
Got on the Aircoach at Clayton Leopardstown this afternoon (07/02/2025) and we couldn't have got a nicer bus driver named Ed. An absolute gentleman. Thanks Ed!! You went out of your way to help all of us and it’s very much appreciated.
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Posted 6 days ago
I took the bus from Belfast International to Derry at 8:10 AM on 06/02/2025. I don’t normally write reviews, but in this case, I felt I had to. I want to express my sincere gratitude to the bus driver—his friendliness and customer service were truly outstanding. I didn’t catch his name, but it was fantastic to see how he interacted with all passengers, ensuring everyone felt welcome and looked after. He deserves to be commended for his exceptional service.
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Posted 6 days ago
Usually Air coach are reliable
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Posted 6 days ago
When I initially booked from Australia I realised I had made an error with the dates. I wrote back and Tamar was extremely helpful & respectful with my dilemma. He changed the date for me and reduced the anxiety that I had encountered. Thank you Aircoach for having great understanding staff. Huge thanks to Tamar for your kindness & help.
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Posted 1 week ago
I didn’t realize when I booked my Aircoach tickets with my flight the time was determined for me. This did not correlate with the time I needed so I emailed and Katy was able to change the time for me. Thankfully I noticed right away and emailed the same day they were booked. Katy was helpful, professional and responded quickly.
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Posted 1 week ago
The 4.20pm from Morehampton Road on the 5th February 2025 never showed up!
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Posted 1 week ago
The past two times buses never showed up . The service was so much better before you changed the timetable & altered destinations
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Posted 1 week ago
I had an inquiry about a refund and Sanaz was extremely quick to respond and help. Their customer service is incredible! I always use this service when I travel home to Ireland from Canada and have never been disappointed!
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Posted 1 week ago
Cancelled service with no explanation. Refund of less than half return ticket price advised despite cost of alternative bus being another €16
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Posted 1 week ago
Aircoach is rated 4.1 based on 18,529 reviews