Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.07

4.1 Rating 18,367 Reviews

76 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.”

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Posted 1 year ago

Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.

Posted 1 year ago

“Aircoach need to have signs up about people turning off sound for games/insta etc when they’ve no headphones. Then perhaps I would have felt I could have assertively asked for the person beside me to turn the sound off on Instagram. They were scrolling for 3hrs!”

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Posted 11 hours ago

“I booked my ticket with my young adult card (YAC) for 8pm bus from dublin to cork I don’t know if the bus driver is new or not which is shouldn’t matter but he should learn what is what. When I was getting on the bus he wanted to see my leap card and then he started to tell me you are not student, I tried to explain him I am young adult and he never listened. I tried to show him how it’s works which is it’s not my job. He just keep saying to me “you need to be student, it is not student card.” I was every time using Aircoach until now. I am not gonna use this company again because I don’t want to deal with any brainless driver… date is 12/12/2024”

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Posted 1 day ago

“Please please please put a stop on Sandymount strand Road (R131) at the Martello Tower. I promise you it will pay dividends. You have thar Sandymount catchment area all AB1s. Prime candidates. There are in fact several bus stops along there. Your driver very kindly dropped me at one. I would point out that on the timetable and map it's there, but in fact it's on Merrion Rd. Missing a trick. Grateful Aer Lingus staff customer.”

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Posted 1 day ago

“Sometims the car does not come without any notice message , And there is no way to return the cost”

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Posted 1 day ago

“I booked through RyanAir, however I was not allowed to board the coach because it was full, and since I didn't book directly with Aircoach, our purchased tickets didn't have priority. Eventually, we took a taxi and barely made our flight. Upon trying to get a refund from RyanAir for the aircoach booking, Aircoach support tells me to contact Ryanair, and Ryanair tells me to contact aircoach, and nobody can provide a solution. DO NOT BOOK AIRCOACH THROUGH RYANAIR!!!”

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Posted 2 days ago

“Good service - on time . Sockets at every seat - none of them working 😞 Driver said “they are switched on” , but not a single socket appeared to work .”

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Posted 2 days ago

“I bought the ticket 8:39pm yesterday, and I immediately noticed the mistake that I booked a wrong date, so I definitely reached you guys within 48hours to change my ticket time, but why you back to me I’m not?”

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Posted 2 days ago

“702 to Airport arrived 25mins late at Shankill stop. No live tracking - called the customer care number who claimed it was only 10 minutes late. This service was once reliable, it is now very undependable. First Bus UK is dreadful management company”

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Posted 2 days ago

“Due to an issue with AirCoach's system, I ended up purchasing two identical tickets, yet they refuse to issue a refund.”

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Posted 3 days ago

“Why can i not log in?? Where is the Forgot Password button?????”

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Posted 4 days ago

“As other people mentioned. On Saturday 7 th December the 2.10 bus from Belfast international was no show. I waited for the next one 4.10 , no show again. No information on the app. Total disgrace. I took a bus to Belfast and managed to catch an Ulster bus to Derry. Ulster bus is a much cheaper and better service. Shame they don’t run from the airport.”

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Posted 4 days ago

“As with the previous reviewer I too waited an hour for the 14.10 Aircoach from Belfast international airport to Derry but it didn’t show. There was no communication from the company and when I tried to track it just showed the route as normal. There were many people waiting and we all gave up after an hour. I then took a taxi to Antrim costing me £17 planning to get a train to Derry from there only to find that there were no trains running at all. My husband had to drive from Derry to Antrim to collect me. It was very cold and this was totally unacceptable as a service. We are now going through the process of obtaining a refund. I had booked extra flexi fare. Poor service Airbus - no one was able to get any information. you need address this issue.”

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Posted 4 days ago

“I was booked on the 2.10 coach from Belfast International Airport on Saturday 7 December which did not turn up. Air coach was impossible to contact and none of the passengers had been contacted by Aircoach with any informaton on what was happening. I and 3 other passengers booked a taxi to Derry. Now on aircoch website trying to work out how to get at the least a refund but doesnt seem to be possible online. Shocking service”

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Posted 4 days ago

“Bus 700 leaving Terminal 2 today Monday 9th December at 10:30 would not wait 1 minute for me to come down the scalator. He saw me and told me he wouldn’t wait Not nice.”

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Posted 4 days ago

“Autobus nie przygotowany do jazdy. Brak ogrzewania. To niedopuszczalne przy temperaturze na zewnątrz 8*C”

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Posted 4 days ago

“Contacted Aircoach to reschedule a booking. I thought it was lost cause but they were quick to respond and very helpful. Great help.”

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Posted 4 days ago

“This morning at 5:50 am the driver of Aircoach bus drived a bus extreemly unsafely approaching Drumcondra from N1 side. He changed lanes as he was the only vehicle on the road. At one point he made me to drive on a opposite side as I couldn't continue to drive on my own. At the same time the opposite traffic was approaching. This was an extreeme situation that barely finished dramatically. Despite I used a horn he did the same two lights after and nearly hit my car from the passenger's side. This way of driving is unacceptable!!! The number plate is 142 - D - 15749. (C15)”

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Posted 4 days ago

“Booker 4:43 bus to Airport from city centre, was informed by a different driver that it would be delayed or had already left. I’m still waiting here. It wasn’t clear what arrangements were and I’m late for my flight now.”

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Posted 5 days ago

“We are standing at the Belfast international bus stop, an aircoach stopped here at 22:12, and my elderly mother put her hand out as the sign in front said Belfast/derry. The driver stopped and shouted to ask where are we going, and when we answered “Belfast” rudely shouted “read the sign” and shut the door in our faces. The whole bus stop was appalled. Not how we’d like to welcome visitors to Northern Ireland. Very disappointed as I regularly use aircoach”

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Posted 5 days ago

“We had booked seats on 3.30pm coach from Dublin to Belfast. Our original flight to Belfast city was cancelled due to bad weather. We had to fly to Dublin then get to Belfast city airport where our car was. Flight delayed in Stansted. Turned up at the 5.30pm coach and it was no problem to the staff to allocate us seats they were so helpful after a stressful day. Would highly recommend. We’ve never used this service before . It’s very well priced.”

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Posted 5 days ago

Aircoach is rated 4.1 based on 18,367 reviews