Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.10

4.1 Rating 18,126 Reviews

77 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.”

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Posted 10 months ago

Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.

Posted 10 months ago

“I never saw the bus as it was at the stop at 7.43 am according to the Aircoach member of staff. The pick-up time on my ticket was for 7.55 am. I waited till 8.30 am. As no bus came I had to pay €90 for a taxi to get to the airport on time.”

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Posted 20 hours ago

“After many lines of communication I would say Aircoach resolved my issue. Its a huge relief that my bus times are aligned with scheduled flights in which I can catch them. Big applause for the staff who did their best despite my impatient behavior. Appologise and thank you for your service.”

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Posted 1 day ago

“Excellent customer service from all the staff. Thanks for your service 👍”

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Posted 1 day ago

“Online booking isn't working. Its frankly too hard to get tickets, the 702 left while I was in the queue, no bus for another 60 mins....”

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Posted 1 day ago

“I will never use aircoach again , had booked and paid for 07.39 bus from Monkstown still waiting at 8.15 so had to get taxi costing €60 rang aircoach when I got to airport to be told yes that's correct that bus was cancelled i never received a text or e mail that it was cancelled, I contacted aircoach when i returned to ask if they would give me the cost of taxi but they refused, seemingly a lot of buses are cancelled without informing customer dreadfull service you could not trust aircoach to get you to airport on time, as a buisness they should be ashamed of themselves”

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Posted 1 day ago

“Bus did not show up. Were waiting even 30 minutes before departure time and were waiting 40 minutes after departure time until I realised that I am gonna miss my flight if not traveling with another bus company. Your customer support said that the bus arrived to the stop 8 minutes before departure time and that a deeper investigation needs to be done. Dealing with this and 1 hour to go until my flight departure, great job AIRCOACH.”

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Posted 2 days ago

“The bus driver was very friendly, the bus was fast, the customer service was really helpful.”

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Posted 3 days ago

“Nearly crash, this morning 3 Oct 24, was on 700 to Dublin airport around 5am at M1 the driver cut the lane and the right side of the coach hit the mirror of other coach( I think was the 782 ) crazy driver. 141D27 not sure is that correct I think it is. Nearly serious accident happen.”

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Posted 3 days ago

“Seriously disappointed. Booked a ticket in advance from Westmoreland Street to Dublin Airport, had a long haul flight to catch to New Zealand that night. As I waited at the Westmoreland Street Aircoach Bus Stop with all my bags, the bus drove right past me (and others waiting for the same bus) without stopping. Needless to say, this was fairly stressful. Had to book a taxi on the spot and pay a stupidly high amount due to it being rush hour and being stuck in traffic. Thankfully, I made it to the airport on time to check in, but I am extremely disappointed with Aircoach. Seeing my bus pass me by was the last thing I needed after saying goodbye to my friends for the next two years.”

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Posted 3 days ago

“Was due to travel via Aircoach from Dublin airport t2 Sunday 29/9/24. Cancelled 2 services between 1530-1630hrs without any explanation. Wasn’t prepared to wait an hour and had to take a taxi €50. Sent email and no explanation. Poor.”

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Posted 3 days ago

“Thank you for your proactivity when answering by mail and your exceptional Aircoach service. I keep using your service because it’s easy to book and drivers are very nice!”

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Posted 3 days ago

“My son left behind an earplugs empty case/charger. That was on the 16th of Sept. I submitted the lost property item the same day. The item was handed over to Aircoach on board and post on the Lost Property section. I've claimed the item 3 times ever since. Today is the 2nd of Oct, I have still not received any coherent answer. I keep receiving emails "No item matching your claim has been found". No phone number to contact, no case number to follow up on. Just very disappointing it appears nobody is monitoring the claims properly or at all. Here's the last of the 3 inquiries I submitted in case someone is to look into it: V01807/24. Thanks.”

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Posted 4 days ago

“I booked return trip Dublin to cork paid €8 as we r pensioners had my booking on my phone but when I got to bus my phone was out of battery and the driver didnt have our name on his list luckily he had seats available waiting to hear back from air coach for refund as I now have my booking recipts”

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Posted 4 days ago

“Awful service to Dalkey now. Takes twice as long, is less reliable, and no longer stops anywhere near my home. I cannot use it anymore.”

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Posted 4 days ago

“Excellent service, there was an issue with my booking and they sorted it immediately, so efficient! Thanks again to Tamsin and Jamie”

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Posted 4 days ago

“The temperature on the bus was excessive with no fresh air. I measured the temperature and it was 27°, I thought that I was going to pass out.”

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Posted 4 days ago

“Swift response to query with an excellent outcome. Regrettably your partner Ryanair did not provide me with the ability to select a time so I appreciate the amendments made.”

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Posted 4 days ago

“Aircoach have cancelled a 01.50 route from the airport on Sunday 6th Oct and the next one is not until 03.50. Also the new timetables on Route 702 do not work well with flight times and recently arrived in to the airport to be told that the next two buses were also cancelled on the 702 route. Very poor.”

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Posted 5 days ago

“The worst! I got off transatlantic flight and the 6.40am coach was cancelled, I actually walked in great haste from T2 to T1 because it was so cold, not impressed”

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Posted 5 days ago

“Fantastic service, the price of the tickets are very fair, bus drivers are very lovely and funny and always get to our destinations on time and always happy to respond to any queries we have, recommend Aircoach when travelling to Dublin Airport or anywhere else, Thank you.”

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Posted 5 days ago

Aircoach is rated 4.1 based on 18,126 reviews