Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,777 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.”

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Posted 1 year ago

Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.

Posted 1 year ago

“The bus driver was extremely rude. I paid for a return ticket from the airport and he didn’t accept my student card and made me pay for another ticket. I’m a student and can’t afford the adult ticket let alone having to pay for 2 tickets. You should allow students to be able to show student ID and not just a leap card. Who brings a leap card to the airport!!”

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Posted 1 day ago

“Very fast and helpful customer service! Thank you :-)”

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Posted 1 day ago

“Excellent return journey from airport to town by exemplary driver Kevin. Looked after all passengers and was so helpful guiding and explaining routes and details. Another great trip with Aircoach”

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Posted 1 day ago

“Hi there…just wanted to say thank you to all the lovely helpful staff at Dublin airport @ 6pm on the 26th….my flight was delayed so I missed my bus at 5:30pm and the got me on the next bus…..your bus driver from Dublin to cork on the 6:30pm service was extremely helpful and friendly….so can you pass on my regards to all the team…”

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Posted 2 days ago

“After booking an Aircoach from Dublin City Centre to the airport, a demonstration prevented any traffic going through the city, so we had to jump in a taxi instead. But after writing to Aircoach customer service through the App, they refunded me my money within a couple of days. So all good in the end. It would just be good if such planned demos would be communicated through the app in future in advance, to prevent the inconvenience in the first place.”

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Posted 2 days ago

“Totally incorrect real time info on app”

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Posted 3 days ago

“Due to a medical condition I was unable to travel. Your customer service were prompt and empathetic regarding my travel concern and helped resolve my worry within 24 hours.”

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Posted 5 days ago

“Contacted customer services and within 24 hours they had the issue resolved to my satisfaction. Good service. FJ Cork”

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Posted 6 days ago

“Every morning in Drumcondra station the 8.10 bus leaves 10 minutes early and doesn’t wait for the passengers to arrive. If it’s 8.10 on the schedule it should wait until that time to depart. I complained about this previously and they keep doing it.”

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Posted 1 week ago

“Aircoach never turned up in Cork last night at 2am. People were devastated. No warning we waited half an hour for another bus driver to tell us the driver probably never turned up. I couldn't but notice young girls on their own waiting that time of night. A disgrace would only happen in Ireland. Imagine trying to get a refund. I was trying to make a flight as so were others which I missed Shocking service.”

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Posted 1 week ago

“Got the bus from Dublin to cork on the 18th of April at 3:25PM and was the worst 4 hours of my life. The heating system was broken and was maxed on the heating. No word of a lie it was 35 degrees in the cabin and the driver could not turn it off. Multiple people (10 plus) complained to the driver and still could not turn it off. The best we got was the emergency windows on the roof opened by a 1-2 cm. For someone who has asthma this is absolutely dangerous. I almost had to get the bus driver to pull over so I could get a breath or two in, this was absolutely unsafe and unacceptable. Secondly the WiFi was not working, and I have read all over the website and bus there is free WiFi on all busses. Again this was not working. Coming all the way from Australia I don’t have reception or data on my phone as I’m in a new country and the WiFi would be very handy to arrange a pick up after the bus. Again unacceptable, I was stuck at the bus stop and had to find a shopping mall with WiFi to arrange a pick up. These facilities they operate are supposed to help out for these reasons and you can’t provide that. I’m not one to complain but I can’t believe that service was 44 euro for the two of us.”

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Posted 1 week ago

“We received a timely and positive response to our inquiry. We're very pleased.”

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Posted 1 week ago

“Very poor service going to airport. 4 busses passed full and people being left unable to catch plane.”

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Posted 1 week ago

“On Apr.18th a booking was erroneously made on a return ticket line 700 instead of 702, from Dublin Airport to City Center. The tickets were for the days of May 16th and 21st. I notified immediately about the error and asked for the rectification and procedure how to do it. The reply was totally negative!!! I believe that refusing the rectification after an immediate notification, with about 20 days for the correction, is simply ludicrous to say the least… Of course I will not go on the bus and my money are lost instead of changed to the other line departing from the same location…”

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Posted 1 week ago

“Please refund the money.”

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Posted 1 week ago

“Very good customer service. Quick to respond to my inquiry and even refunded me. Keep it up.”

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Posted 1 week ago

“We ordered tickets via the Ryanair website and were given totally random times that wasn’t any use whatsoever and no refund available. Absolutely useless and wouldn’t recommend.”

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Posted 1 week ago

“The bus 20:38 was missing. We have waited for more than half hour, and no bus has appeared.”

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Posted 1 week ago

“I’m a regular traveller in Aircoach and always find the drivers are excellent. I find I can completely relax & feel very confident that’s the best way to travel from Cork to Dublin & return 👍”

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Posted 1 week ago

“Did not show up17.00 Sat”

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Posted 1 week ago

Aircoach is rated 4.0 based on 18,777 reviews