Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.09

4.1 Rating 18,185 Reviews

77 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.”

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Posted 11 months ago

Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.

Posted 10 months ago

“Returning from the US I needed to change my booking but was unable to do so on line. My email wasn’t replied to until over a week after I had returned! However when I did get back I was able to get on an Aircoach without any problem. If I had known this it would have saved a lot of worry. I was also pleased that the busses were on time.”

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Posted 10 hours ago

“Got in touch regarding my query”

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Posted 20 hours ago

“Changes to 701 route have made it a much poorer service. No longer goes via port tunnel and takes twice as long. Now it's better to go in a taxi than the bus. Also very awkward to purchase tickets at T1 as the card machines dont accept AIB bank cards, not sure how you can do business while not accepting one of the main banks in the country”

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Posted 1 day ago

“701 due at 0.45 at T2 sailed passed a few minutes early as I was getting to stop. Bus pulled in and swerved out again well before 1.45. That’s half an hour wait now. Unacceptable. I’d give no stars if I could.”

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Posted 2 days ago

“I travelled from Belfast int to Derry very comfortable excellent service thank you”

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Posted 2 days ago

“Got the bus from Wesley at 12.25 19th October. I accidentally had booked a ticket from the airport instead of to the airport. When I tried to tell the bus driver he screamed at me and humiliated me. Saying ‘no no no you idiot we have a system in place.’ And then proceeded to charge me the full price for an adult ticket even though I showed him my student card. He continued to scream at passengers who got on after me. I assumed he might just be having a bad day but he continued to pick fights with passengers who boarded the entire way to the airport bringing this service into complete disrepute. I am very upset about the way I was treated on this service and how I was spoken to. I was double charged for a ticket I had already bought and the whole situation was very unfair.”

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Posted 2 days ago

“30 mins delay Almost missed my plane”

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Posted 3 days ago

“I have the free pass-impossible to make sense website”

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Posted 3 days ago

“Just got 4.15 approx Aircoach into City..Most ignorant driver l have ever experienced..Asked him to open side to get my case which actually fell out on Street..He just stood with his back to door.Then just jumped on bus. Young Guy with beard...”

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Posted 4 days ago

“As I’m standing in the stop at st raphael’as rd the driver that was meant to be at 13:58 according to my ticket just passed by me, so I’m in a taxi from Sandyford so I don’t lose my flight because of the incompetence of the driver I will have to spend about €70, not only that I’m not even getting my €12.60 back”

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Posted 4 days ago

“El loptátok a pénzemet!”

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Posted 4 days ago

“Constantly late or else don’t show up at all. Very poor service.”

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Posted 4 days ago

“I was at the Monkstown Knox hall at 6.44am for the scheduled 6.49am 702. I waited until 7.07am before taking a taxi. I had been very excited about this route but I was very disappointed on this occasion as bus had either left early or was very late. It would be very helpful if either at stops or online you can see progress of bus , I.e. if I had an ETA for a delayed bus I could have waited longer but was unsure if it had left before scheduled time. This is all the more important on an hourly service with urgency of flight boarding times for customers.”

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Posted 4 days ago

“No stop at 3 arena…..nearly missed flight”

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Posted 5 days ago

“I travelled on Aircoach about 10 days ago from Bray the experience was excellent due in no small way to driver Dwane Doyle Good customer service personified Brian Collins”

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Posted 5 days ago

“Left waiting for the 700 from Cornelscourt for an hour…at 3:00am. There was no notification from Aircoach that this service was cancelled, thus creating a massive backlog for people waiting at later stops for a bus that never materialised. If you are visiting Dublin and trying to get to the airport - do not use Aircoach!! Get into the city and use the Dublin Express, it’s a fraction of the cost of Aircoach and is a much more reliable service.”

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Posted 6 days ago

“Very disappointed with Aircoach, after booking return ticket Cork to Dublin to play a gig, gig was cancelled due to an accident which left a band member with a broken limb - I was surprised to get through to a call centre in the UK when I was asking for a refund or a change of date due to the sudden nature of the accident and was told I would hear back about it within two weeks- didn't hear back until after the date in question and told no. I will no longer be using Aircoach and will be switching to using Citylink who are much more human to deal with and who give the option to amend your booking if needed.”

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Posted 6 days ago

“Used my pops card in airport on way home on 700 to cherrywood no problem it’s just when I’m going I could not scan it on my iPhone as a result I had to get a taxi just as well as bus was cancelled 😡 will continue to use Aircoach as I always have”

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Posted 6 days ago

“Booked a ticket for a bus which never arrived. No email, refund or anything to notify me. Disgraceful”

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Posted 6 days ago

“I just had the worst experience with Aircoach which I did not expect. I was waiting for the 2h bus from Cork to Dublin this morning and it never came. A few people and myself were waiting for more than 1h not knowing what is going on and wondering if the bus will ever show up. Around 3h someone who works for Aircoach made a phone call and told us that the 2h bus had been cancelled. He was also very surprised because we should have received an email letting us know in advance that the bus was cancelled so we could take another bus. Unfortunately we never received that email, made us all miss our flight from Dublin as it was the last time for the aircoach departure. And obviously when I try to contact Aircoach regarding the refund of my ticket no one is answering.”

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Posted 6 days ago

Aircoach is rated 4.1 based on 18,185 reviews