Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,766 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On my first journey by coach since Covid, I just travelled from Cork to Dublin Airport on the 10am service. Coach was spotless, the Driver was very organised (place bags here for city centre, here for Terminal one suitcases etc.) He also was very understanding and helpful when a few pax asked if it was possible to turn off the cold air, explaining that it would heat up shortly (which it did) He also ask us to wear headphones, if using personal devices (which I appreciated greatly) He was a careful driver and gave service with a smile. Thank you to our driver, Peter for getting us to Dublin safely.”

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Posted 1 year ago

Thank you for the kind words, Jessie! We are delighted that you had a great journey from Cork to Dublin Airport on our 10am service and we share your appreciation of our driver. We strive to ensure our passengers have the best experience possible while travelling with us and we are pleased you felt this was the case on your first journey since the Covid restrictions. We look forward to seeing you again soon.

Posted 1 year ago

“We received a timely and positive response to our inquiry. We're very pleased.”

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Posted 21 minutes ago

“Very poor service going to airport. 4 busses passed full and people being left unable to catch plane.”

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Posted 2 hours ago

“On Apr.18th a booking was erroneously made on a return ticket line 700 instead of 702, from Dublin Airport to City Center. The tickets were for the days of May 16th and 21st. I notified immediately about the error and asked for the rectification and procedure how to do it. The reply was totally negative!!! I believe that refusing the rectification after an immediate notification, with about 20 days for the correction, is simply ludicrous to say the least… Of course I will not go on the bus and my money are lost instead of changed to the other line departing from the same location…”

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Posted 1 day ago

“Please refund the money.”

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Posted 1 day ago

“Very good customer service. Quick to respond to my inquiry and even refunded me. Keep it up.”

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Posted 1 day ago

“We ordered tickets via the Ryanair website and were given totally random times that wasn’t any use whatsoever and no refund available. Absolutely useless and wouldn’t recommend.”

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Posted 1 day ago

“The bus 20:38 was missing. We have waited for more than half hour, and no bus has appeared.”

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Posted 1 day ago

“I’m a regular traveller in Aircoach and always find the drivers are excellent. I find I can completely relax & feel very confident that’s the best way to travel from Cork to Dublin & return 👍”

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Posted 1 day ago

“Did not show up17.00 Sat”

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Posted 1 day ago

“My experience with Aircoach was really bad, as I had recently gone on a trip with a group of six, for which we had booked our seats way in advance. In the Bus, the driver noticed that there was one seat too little for my friend because of a mistake he had made earlier. Instead of apologizing or trying to find a solution, he wanted to usher her out of the door and make her take the bus an hour later, because he "really has to leave at 10" (us too, btw). Of course, everyone makes mistakes, but the attitude that was shown towards us was not acceptable. Therefore, I will also tell others not to travel with Aircoach, as they seem unrealiable and unhospitable.”

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Posted 2 days ago

“Me and my friends took an aircoach bus to go from Dublin to Cork. The 6 of us had book in advance, unfortunately a mistake had been made and a seat was missing for one of my friends. Instead of offering a solution or a refund the bus driver was really rude and ask her to leave because he was in a rush and had to go. It was his mistake but didn't do anything to fix it and rush us to the door and told us to take the next bus. Next time fix the solution or offer a refund because we had booked our seats...”

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Posted 2 days ago

“Staff are great. Consistency of travel experience varies wildly. It’s a stuffy and rainy day. Bus has no working ventilation. Driver has to periodically stop to clear condensation with a cloth. Not fair on him or us. Also you need noise pollution notices. All audio should be headphones only. What is wrong with people.”

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Posted 2 days ago

“The service was perfect and the people outside the Dublin airport were the kindest on heart. The driver too, never met people so professional and so gentle.”

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Posted 3 days ago

“A big thank you to the driver who helped us out when we forgot our passports earlier today!”

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Posted 3 days ago

“The customer service was very fast in their response, prompt and very kind.”

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Posted 3 days ago

“Super fast answer. Thanks”

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Posted 3 days ago

“Online Customers service was seemless. Got back to my query first thing in the morning with a response and a solution! Im really impressed by how understanding and uncomplicated it is to ask for assiatance.”

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Posted 4 days ago

“Bought a ticket at Dublin Airport T2 to city. The next three busses were full. After waiting over an hour I was not able to get on a bus. Was refused a refund at the airport kiosk and later by Aircoach customer service. Terrible company.”

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Posted 4 days ago

“I took the 02:25 Route 700 service from Dublin Airport this morning. As I was preparing to show my over 65 free travel pass, I saw that driver was preparing a normal ticket. I showed my free pass and he goes" I don't know this card, you have to pay". And he made a nonsense remark that it is valid only in the Northern Ireland. Even though I said it is a valid card a nd he should accept it, he insisef that I should pay. He was ignorant, rude and obnoxious. As it was cold and rainy I had to pay 14 EUR. I request that this amount should be refunded to me immediately. I use your company's busses for a long time but this time I am really disappointed in your company. I can't understand how you can employ this kind of useless people. 16.04.2025”

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Posted 5 days ago

“i’d vote zero stars if i could!! they took my money and never gave me a ticket, i called customer service and they were not only useless but rude as well. it’s been 2 days, they still haven’t sent me a new ticket and they refuse to refund me.i would not recommend you travel with aircoach!!”

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Posted 6 days ago

Aircoach is rated 4.0 based on 18,766 reviews