Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.07

4.1 Rating 18,463 Reviews

76 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aircoach journeys are generally comfortable, convenient and on time. Drivers are knowledgeable and helpful. Similarly, the app and reservation system usually works well. Recently I booked a trip using the app. The booking failed but the financial transaction succeeded. I requested a refund which was paid without too much fuss, but the computer system should be reviewed to ensure it fails safe - if the booking fails, the financial transaction should also fail or be cancelled.”

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Posted 2 weeks ago

“I was on the Belfast to Dublin. The bus driver was excellent and provided loads of information. I was very impressed. I will recommend air coach to anyone who wants to leave their car at home.”

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Posted 2 weeks ago

“My granddaughter's aircoach was 'cancelled for operational reasons' with no notification on any platform. This necessitated me driving her from Dalkey to the airport so that she would not miss her flight. We picked up a young man left stranded at the stoop in Monkstown. I am really angry at the pat, bland, email response from Aircoach. They are licensed to provide a service that negates the use of private transport, not to cause undue stress and expense to travellers.”

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Posted 2 weeks ago

“Excellent service between Derry and Belfast International airport. Buses are always prompt and on time. Clean and comfortable buses. WiFi doesn’t always work. Drivers are very friendly. Love travelling Aircoach!”

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Posted 2 weeks ago

“Customer service is poor and unhelpful, company policies are shady. Buses don’t show up and get canceled without notice but there is no mention of service changes in the app or on the website, so you buy your ticket and are unaware of the bus not running. The company then refuses to issue refunds as they falsely claim the bus run but this is NOT true.”

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Posted 2 weeks ago

“Quickly resent my tickets via email when my confirmation didn’t come through. Thank you!”

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Posted 2 weeks ago

“Disgusting lack of care or empathy for a disabled passenger left stranded when the bus left earlier than advertised time . Refusal to refund the ticket paid for .”

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Posted 2 weeks ago

“i didn’t get a refund that i was promised”

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Posted 2 weeks ago

“Can’t wait to try the new service being planned that is like the old Airporter service - there is a market and this lot haven’t a clue”

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Posted 2 weeks ago

“Quick response and sorted my issue. Thanks!”

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Posted 2 weeks ago

“We left Dublin Airport and the driver didn’t even have the decency to wait until passengers had seated. Furthermore, we were with a toddler who fell down the aisle, as the coach driver left the airport erratically. We’ve been using Aircoach for years, but this was an extremely disappointing experience. You need to train your drivers about health and safety.”

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Posted 2 weeks ago

“People are trying to sleep at 3AM and the bus is blasting loud party music. Very inconvenient”

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Posted 2 weeks ago

“The bus did not arrive. I nearly missed my flight as I had to wait on the cold winter for an hour without any comment. I am very dissatisfied”

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Posted 2 weeks ago

“Always the best service. Special Thanks to the wonderful driver of 20:10 service from Belfast International to Derry on 27th December 2024”

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Posted 3 weeks ago

“I paid the flexi plus fare and cannot get a refund online. Please help”

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Posted 3 weeks ago

“Cork Lower Glanmire Road, near Leisureplex to Dublin Airport, Terminal 1 (Zone 2) 1 Adult, 27/12/2024, Single this is my current time to move from Cork to Dublin Airport ”

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Posted 3 weeks ago

“On the evening of the 27th at 00:30 I took the Aircoach from Shankil. The driver was totally rude, even though I had my tickets in hand he didn't want to take us to the airport. During the journey the driver drove slowly and at all times braked the bus abruptly, making the journey totally uncomfortable. I hope the company reads this comment and talks to the employee about what happened, because it was an unpleasant journey.”

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Posted 3 weeks ago

“Bus never arrived!”

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Posted 3 weeks ago

“Bus booked for 11am, message sent to us 10:15 saying bus was cancelled”

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Posted 3 weeks ago

“Quick responses”

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Posted 3 weeks ago

Aircoach is rated 4.1 based on 18,463 reviews