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Aircoach Reviews

4.0 Rating 18,816 Reviews
75 %
of reviewers recommend Aircoach
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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023
Anonymous
Aircoach 5 star review on 4th September 2023
Scott S
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 10th July 2023
Myco G
48
Anonymous
Anonymous  // 01/01/2019
Very fast and helpful customer service! Thank you :-)
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Posted 2 weeks ago
Excellent return journey from airport to town by exemplary driver Kevin. Looked after all passengers and was so helpful guiding and explaining routes and details. Another great trip with Aircoach
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Posted 2 weeks ago
Hi there…just wanted to say thank you to all the lovely helpful staff at Dublin airport @ 6pm on the 26th….my flight was delayed so I missed my bus at 5:30pm and the got me on the next bus…..your bus driver from Dublin to cork on the 6:30pm service was extremely helpful and friendly….so can you pass on my regards to all the team…
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Posted 2 weeks ago
After booking an Aircoach from Dublin City Centre to the airport, a demonstration prevented any traffic going through the city, so we had to jump in a taxi instead. But after writing to Aircoach customer service through the App, they refunded me my money within a couple of days. So all good in the end. It would just be good if such planned demos would be communicated through the app in future in advance, to prevent the inconvenience in the first place.
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Posted 2 weeks ago
Totally incorrect real time info on app
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Posted 2 weeks ago
Due to a medical condition I was unable to travel. Your customer service were prompt and empathetic regarding my travel concern and helped resolve my worry within 24 hours.
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Posted 2 weeks ago
Contacted customer services and within 24 hours they had the issue resolved to my satisfaction. Good service. FJ Cork
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Posted 2 weeks ago
Every morning in Drumcondra station the 8.10 bus leaves 10 minutes early and doesn’t wait for the passengers to arrive. If it’s 8.10 on the schedule it should wait until that time to depart. I complained about this previously and they keep doing it.
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Posted 3 weeks ago
Aircoach never turned up in Cork last night at 2am. People were devastated. No warning we waited half an hour for another bus driver to tell us the driver probably never turned up. I couldn't but notice young girls on their own waiting that time of night. A disgrace would only happen in Ireland. Imagine trying to get a refund. I was trying to make a flight as so were others which I missed Shocking service.
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Posted 3 weeks ago
Got the bus from Dublin to cork on the 18th of April at 3:25PM and was the worst 4 hours of my life. The heating system was broken and was maxed on the heating. No word of a lie it was 35 degrees in the cabin and the driver could not turn it off. Multiple people (10 plus) complained to the driver and still could not turn it off. The best we got was the emergency windows on the roof opened by a 1-2 cm. For someone who has asthma this is absolutely dangerous. I almost had to get the bus driver to pull over so I could get a breath or two in, this was absolutely unsafe and unacceptable. Secondly the WiFi was not working, and I have read all over the website and bus there is free WiFi on all busses. Again this was not working. Coming all the way from Australia I don’t have reception or data on my phone as I’m in a new country and the WiFi would be very handy to arrange a pick up after the bus. Again unacceptable, I was stuck at the bus stop and had to find a shopping mall with WiFi to arrange a pick up. These facilities they operate are supposed to help out for these reasons and you can’t provide that. I’m not one to complain but I can’t believe that service was 44 euro for the two of us.
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Posted 3 weeks ago
We received a timely and positive response to our inquiry. We're very pleased.
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Posted 3 weeks ago
Very poor service going to airport. 4 busses passed full and people being left unable to catch plane.
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Posted 3 weeks ago
On Apr.18th a booking was erroneously made on a return ticket line 700 instead of 702, from Dublin Airport to City Center. The tickets were for the days of May 16th and 21st. I notified immediately about the error and asked for the rectification and procedure how to do it. The reply was totally negative!!! I believe that refusing the rectification after an immediate notification, with about 20 days for the correction, is simply ludicrous to say the least… Of course I will not go on the bus and my money are lost instead of changed to the other line departing from the same location…
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Posted 3 weeks ago
Please refund the money.
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Posted 3 weeks ago
Very good customer service. Quick to respond to my inquiry and even refunded me. Keep it up.
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Posted 3 weeks ago
We ordered tickets via the Ryanair website and were given totally random times that wasn’t any use whatsoever and no refund available. Absolutely useless and wouldn’t recommend.
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Posted 3 weeks ago
The bus 20:38 was missing. We have waited for more than half hour, and no bus has appeared.
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Posted 3 weeks ago
I’m a regular traveller in Aircoach and always find the drivers are excellent. I find I can completely relax & feel very confident that’s the best way to travel from Cork to Dublin & return 👍
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Posted 3 weeks ago
Did not show up17.00 Sat
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Posted 3 weeks ago
My experience with Aircoach was really bad, as I had recently gone on a trip with a group of six, for which we had booked our seats way in advance. In the Bus, the driver noticed that there was one seat too little for my friend because of a mistake he had made earlier. Instead of apologizing or trying to find a solution, he wanted to usher her out of the door and make her take the bus an hour later, because he "really has to leave at 10" (us too, btw). Of course, everyone makes mistakes, but the attitude that was shown towards us was not acceptable. Therefore, I will also tell others not to travel with Aircoach, as they seem unrealiable and unhospitable.
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Posted 3 weeks ago
Aircoach is rated 4.0 based on 18,816 reviews