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Aircoach Reviews

4.1 Rating 18,550 Reviews
76 %
of reviewers recommend Aircoach
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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023
Anonymous
Aircoach 5 star review on 4th September 2023
Scott S
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 10th July 2023
Myco G
48
Anonymous
Anonymous  // 01/01/2019
The 702 aircoach that was due (as stated at your timetable for Sunday) to pass at 9:24h at Merrion Road stop did not pass (I was at the stop with the yellow warning alert and a small Child from 9:10h to 10:10h) At the End I had to take a taxi (although I had return tickets for both of us!) I need at least a refund vut I cannot find any option for that.
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Posted 3 weeks ago
Due to a delayed flight, I missed my Dublin to Cork bus. Even though I had bought the flex add on, I wasn’t on the ground in time to change the booking. When I landed, the next bus was already booked! After 15 hours of travel, that was not ideal. But then I talked to one of the women working at the stop, and she reassured me that she’d make sure I got on the next bus, and then she did. Not a bother. I was so thankful for that. I live abroad and come home once or twice a year. Service with a human touch means a lot. Makes it so lovely to fly into Ireland. I’m sorry I didn’t get her name. But thank you anyway.
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Posted 3 weeks ago
I had made a bit of a mess of booking two seats from Cork to Dublin, return and thanks to the intervention of one of Aircoach's workers it was all sorted out for me. Very grateful to get the chance to have my mistake rectified. Not many businesses show this type of customer service!
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Posted 3 weeks ago
App is not working. Wont let me see my points or buy a return ticket. Says 'There was an error, please check your connection and try again'. This happens on different phone, under different connections. Please fix this as I would like to use my points.
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Posted 3 weeks ago
Awful experience cancelled bus without notice leaving people standing at bus stop..Can understand cancellations happen due to weather etc but notice would be appreciated
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Posted 3 weeks ago
I recently travelled from Dublin Airport to Cork city. An eastern European driver was very aggressive on arrival in Cork because I didn't immediately remove my bike from the luggage bay. I had been waiting for the other passengers to remove their luggage on top of mine,i was tired after 24 hours travel and suffer from back problems. He bullying tried to dress me in front of the other passengers claiming it was a simple job. I had willingly paid for my bike on board tho it was an unexpected extra cost & this is the treatment I received. In future I will go with City link.
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Posted 3 weeks ago
Given the red weather warning tomorrow, I can't get my 14 year old son (adult in your eyes!?!?!) to picj up his bus but you won't let me cancel. We live an hour from Derry and would need to travel during the red warning but apparently that doesn't matter, because 'computer says no!'. Its also the first bus travelling so am guessing you'll be welcome of the seat after you canx the previous 3 or 4 buses but still, 'computer says no'. Shocking and shameful response, Aircoach, you should be ashamed!
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Posted 3 weeks ago
On January 5, 2025, we awaited the 11:20 Aircoach to the airport at St Vincent’s Hospital Dublin 4. (The later bus wouldn’t allow sufficient time to check in luggage.) There was no indication on your web site or live feed that this bus would not arrive. In desperation, we eventually, after quite a wait, got a taxi to the airport. There was no obvious excuse -the weather was not inclement so why no bus? On entering the airport, I noted another bus stating ‘Bus Full’ with the number of that bus obliterated by the latter sign If one cannot rely on the Aircoach to get passengers to the airport on time for their flights, why is this poor service tolerated?
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Posted 3 weeks ago
Bad experience is an understatement. The service offered by Aircoach is dreadful. On 23rd Jan 2025 the 11:05 service from Glasthule to the Airport was 40 minutes late. Holy God such delays on an airport service are unacceptable. A very regular occurrence!!! Beware all ye who hope to get a flight on time!!!
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Posted 3 weeks ago
My question was answered promptly, politely and comprehensively, many thanks!
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Posted 3 weeks ago
Trying to get a full refund for a flexi ticket that was booked for 05/01 from Dublin Airport to Cork because trip was cancelled by Aircoach in relation with the snow , they send me an email that they will refund only the price of the ticket (21 euro) and not the full price of (24 euro included flexi ) - please see below ,, Thank you for contacting Aircoach. I can confirm that add-ons are non refundable. Therefore, we can only refund the ticket fare. I do apologise for the inconvenience caused. ’’ Never travel again with Aircoach
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Posted 3 weeks ago
Does not follow timetable.
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Posted 3 weeks ago
Excellent service
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Posted 4 weeks ago
I highly recommend Aircoach, they were incredibly helpful in assisting me with modifying my bookings. A big thank you to Sophie at Aircoach!
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Posted 4 weeks ago
I received a quick and tailored personal reponse
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Posted 4 weeks ago
Bus never arrived, no apology or explanation. Staff were unable to give a refund. After service for tourists to arrive to.
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Posted 4 weeks ago
Good service Smooth ride Clean coach Customer service was ok - refund was processed but wait time on phone was long -
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Posted 4 weeks ago
Use this service regularly, but it has become very unreliable over the past year. I and several other passengers were left waiting for almost 1 hour at Dublin Airport T2, despite having a confirmed booking, as the coach was full when we attempted to board. called the customer service number and emailed a complaint and received no apology or explanation. Customer service shamefully tried to blame the crew on the ground.
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Posted 4 weeks ago
15:47 Monday - Radisson towards town. Driver didn’t stop. He indicated out and moved into the middle lane well before reaching the stop and breezed on my. Totally unnecessary disregard for people trying to get to the airport.
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Posted 4 weeks ago
Travelling just now with Aircoach from Cork to Dublin and very disappointed. Air condition on instead of heating and all passengers freezing. Last trip with them I hope Disgusting…
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Posted 4 weeks ago
Aircoach is rated 4.1 based on 18,550 reviews