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Aircoach Reviews

4.2 Rating 13,720 Reviews

80 %

of reviewers recommend Aircoach

Company Reviews

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 26th May 2023

Aircoach 5 star review on 26th May 2023

Aircoach 5 star review on 26th May 2023

Aircoach 5 star review on 13th April 2023

Aircoach 5 star review on 13th April 2023

Aircoach 5 star review on 29th March 2023

Aircoach 5 star review on 28th March 2023

40

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got to the airport fine, but really disappointed that the timetable has been reduced to only one coach per 2 hours, and the last bus from the airport is now 20.00 approx. What happened?! Can the large buses be replaced by smaller buses if the demand has reduced?”

Posted 3 days ago

Thank you for the 4 star rating, Susan. We're glad to see that you got to the airport fine. However, we are sorry to hear you are disappointed that the timetable has been reduced and the last bus from the airport is now at 20.00. We understand your concern and we are looking into it. As a returning customer, we appreciate your feedback and thank you for taking the time to review us.

Posted 3 days ago

“friendly staff”

Posted 3 days ago

Thanks Jenny! We at Aircoach are so happy to hear that you enjoyed your experience. As our friendly staff, we truly appreciate your 5 star rating.

Posted 3 days ago

“My trip went off very smooth.”

Posted 3 days ago

Thank you so much for your 5 star rating of Aircoach! I'm so glad your trip went off very smooth and that Aircoach was able to provide you with an enjoyable travel experience.

Posted 3 days ago

Thank you for your 5 star rating of Aircoach! I'm so glad my trip went off very smoothly. It means a lot to have your support.

Posted 3 days ago

“Really comfortable. Pity it only goes every 2 hours. A bit priey.”

Posted 3 days ago

Thanks for the 4 star rating, Eileen! We're glad to hear that you find our service really comfortable. Your feedback helps us to better serve our customers, so we appreciate you taking the time to share your experience with us. We are sorry that the Aircoach only runs every 2 hours; we are continuously looking for ways to increase the frequency of our services. We thank you for being a loyal customer and invite you to book your next journey with us soon.

Posted 3 days ago

“Good service, fast and on time”

Posted 3 days ago

Thanks for your 5 star rating of Aircoach, Yolanda! We really appreciate your kind words about our good service, fast and on time travel. We look forward to welcoming you on board with us again soon!

Posted 3 days ago

“Very helpful drivers.”

Posted 3 days ago

Thank you so much for your generous 5 star rating of Aircoach. We really appreciate your kind words - especially about our very helpful drivers!

Posted 3 days ago

“We booked for 2 adults and 2 kids a few weeks ago. Our 830 was cancelled. We could get the 8 or 9 am coach. We needed the 8 we work at 7.35 to the email. It was a rush and we couldn’t have breakfast at home. Cost us €56 for breakfast in airport. Not what we were expecting. I was also disappointed to see last bus was 1.30. I wrongly assumed that it still ran all night. My flight last week was due to land at 1.55. Had to get hubby to come and collect me. My mother had to stay over with the kids. My aunt had a return tickets a few months ago and went to get bus and was told there was non for over 2 hours. Pre covid this service was so reliable. Post covid it’s not been as good. I’m aware that driver are in short supply and I’ve found your drivers extremely helpful. My daughter uses a wheelchair and they’ve always helped us on. In face they said if we book wheelchair spot then our bus wouldn’t have been cancelled. I didn’t book wheelchair because she can manage steps and I didn’t want to impose extra work for you. This was also the reason why we had to take 8 am coach rather than 9 as we always get delayed going through extra searches at security.”

Posted 3 days ago

“Not running often enough, from Belfast int. if plane delayed it’s a 2 hour wait for next coach.”

Posted 3 days ago

Thank you for taking the time to provide us with your feedback about Aircoach. We understand your frustration with the infrequency of running and the long wait for the next coach if the plane is delayed. We hope to change this in the near future. Again, we thank you for your time.

Posted 3 days ago

“Two stars due to aircon blowing cold air down the window for the whole journey. It was not coming from the panel above our heads. If it was we would have turned it off. We were frozen. Otherwise coach was on time and drivers were pleasant.”

Posted 3 days ago

Thank you so much for taking the time to share your experience with us, Ann. We apologize that our Aircoach was not providing the desired temperature for you during your journey. We are sorry that the aircon was blowing cold air. Thank you again for letting us know!

Posted 3 days ago

“Everything goes to plan , only thing I could suggest is to have a flier with journey departure times available . Great service , always on time . And comfortable coach .”

Posted 3 days ago

Thank you so much Kieran for your 5 star rating! We really appreciate you being a repeating customer and are glad to hear that the service has been great and on time. Your suggestion regarding journey departure times is highly valued and we will take it into consideration for our future plans. Thank you again for your feedback and support!

Posted 3 days ago

“Very good”

Posted 3 days ago

Thank you so much for your 5 star rating of Aircoach! We are very happy you chose us for your transportation needs and are glad that you found our service to be very good. We appreciate your loyalty and look forward to seeing you again soon!

Posted 3 days ago

“Unica pecca l'impossibilità di inviare il link del biglietto (quando si effettua il pagamento on line) tramite sms. Attualmente infatti il link e inviato soltanto al personale indirizzo email. Così nell'eventualità che vi fosse un errore nell'indirizzo mail i soldi del biglietto sono persi. Cordiali saluti”

Posted 3 days ago

“I was welcomed aboard an earlier bus and it was no bother. Clean and comfortable coach, left and arrived on time. Efficient service, would recommend and will use again!”

Posted 3 days ago

Thank you for your fantastic review! We are delighted to hear that you were welcomed aboard an earlier bus and that it was no bother. Our clean and comfortable coaches are always a priority and we are thrilled that it left and arrived on time, providing an efficient service. We appreciate your continual support and are so glad to hear that you would recommend and will use us again! Thank you for being a loyal customer!

Posted 3 days ago

“On time and affordable what more do you need”

Posted 3 days ago

Thank you, Michael, for your 5 star rating of Aircoach! We really appreciate your positive feedback. On time and affordable - what more do you need, indeed! We'll continue working hard to provide an excellent service.

Posted 3 days ago

“Great service very comfortable”

Posted 3 days ago

Thank you so much Annette for the amazing five star rating and the lovely words “Great service very comfortable”. We are so glad that you had such a wonderful experience with us and appreciate your loyalty as a repeating customer. We hope to continue to exceed your expectations!

Posted 3 days ago

“Issues trying to book should have been the warning. Turned up for booked service 15mins before departure time. Other service pulled up said delays on the route. It on the way. Got email almost an hour after due departure time to say issues and service is now at 0930 and not 0800. They knew at least around 0725 when it was due to depart 1st stop. Poor communication and follow up.”

Posted 3 days ago

Thank you so much for taking the time to share your recent experience with us, Robert. We sincerely apologize that you had difficulty when trying to book the service as well as the delay that occurred when you arrived to your scheduled departure time. We understand that this experience was inconvenient and we regret that we were unable to provide the service as planned. It is clear that we need to make improvements with our communication and follow-up. We would like to thank you again for your feedback and assure you that we take it very seriously.

Posted 3 days ago

“Good service but the bus was late in arriving. Therefore unreliable!”

Posted 3 days ago

Thank you for your 4 star rating of Aircoach, Thomas! We apologize for the unreliability you experienced. Aircoach Team

Posted 3 days ago

“Friendly service and prompt”

Posted 3 days ago

Thank you so much for your 5 star rating of Aircoach, Eileen! We are so glad that you had a positive experience with our friendly service and promptness. We appreciate you as a returning customer and we are grateful for your loyalty. Thank you for your kind words!

Posted 3 days ago

“I travelled 4 journeys on Aircoach. In each case the coach was on time and the drivers friendly, helpful and professional.”

Posted 3 days ago

Thank you so much Christine, for your 5 star rating on Aircoach! I'm so glad to hear that your 4 journeys with us were satisfactory each time with our coaches being on time and our drivers being friendly, helpful and professional. We here at Aircoach really take pride in these attributes.

Posted 3 days ago

“The buses are spacious and comfortable. They are usually on time, sometimes a small delay may happen.”

Posted 3 days ago

Thank you for your rating of 5 stars on Aircoach! We are so happy to hear that you have enjoyed our buses, as they are spacious and comfortable. Although there may be a small delay occasionally, we strive to ensure that our services are always on time. Thank you for your positive feedback!

Posted 3 days ago

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Aircoach is rated 4.2 based on 13,720 reviews