We had a problem with Aircoach, as a family of 6 with some small children. First the bus arrived at the airport over 20 minutes late. Then the bus slowed down but did not stop at our stop even though we had stood up and were proceeding to get off. The driver would not stop and continued on to the next stop. After contacting customer service, we were just told that this can sometimes happen. They did not offer to reimburse us at all, even though this was a huge inconvenience to SIX passengers. Will never book with Aircoach again.
1 week ago
Aircoach has a
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