Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.05

4.1 Rating 18,676 Reviews

76 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We travelled on the Aircoach from Dublin Airport into the city centre on Sunday 16th March, our driver was Joanna, when I say she was just incredible I really mean it. She was pleasant, helpful and someone who obviously loves her job, a breath of fresh air, such a refreshing change.”

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Posted 5 days ago

“Just off the bus to Dublin the driver was called. Martin best pr for aircoach Such a lovely eloquent gentleman Delighted fir our foreign guests. Well done Martin”

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Posted 6 days ago

“lost luggage, impossible to contact anyone”

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Posted 6 days ago

“Worst customer service ever Still waiting on a refund for a cancelled service So hard to get an answer”

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Posted 1 week ago

“Very Poor customer service and flexibility. I booked a flight from the US, which was changed by the airline. Because I had not paid for the flexi ticket option, Aircoach refused to allow my family to reschedule. I am now faced with having to go and book 5 tickets again at great cost. For a family that had not been home to Ireland for nearly ten years it was bitterly disappointing. I will be at the bus station to ensure the 5 tickets I did pay for have empty spaces. Very very disappointing.”

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Posted 1 week ago

“Rubbish rubbish rubbish...”

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Posted 1 week ago

“I am always choosing aircoach whenever I travel to Cork and airport. Drivers are friendly and safe. They also reply on time to queries and had my refund done. Thanks aircoach!”

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Posted 1 week ago

“Bus 702 did not even arrive. Had to get a taxi to the airport. No notification to me bus was cancelled on the day or at the time of booking. Nobody in office answering phone. Booked ticket online. Had to ask for a refund.This should have happened automatically. Needs to be better.”

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Posted 1 week ago

“Buyer beware of purchasing online. No refunds and no changes.”

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Posted 1 week ago

“Thx thx thx”

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Posted 1 week ago

“Such an appalling service. Last bus to Bray used to be at 8 o'clock which was ridiculous enough, but now the service has been stopped completely!! Quite unbelievable that this is apparently one of the wealthiest counties in Europe with a population that are basically dependent upon the airport for travel abroad and this is the situation to get from a highly densely populated suburb of the capital city to the airport. A taxi to the airport costs me well above what I would be paying to travel to another european city and this appallingly limited bus transport 'service' (which does not service my area or anywhere in the vicinity of it) is the only alternative. They have us by the balls”

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Posted 1 week ago

“Awful service, never showed up on my airport route, ended up having to pay 50 euro taxi, and ultimately missed my flight.”

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Posted 1 week ago

“Thx adam for the amazing comedy and customer information you were fantastic in the aer lingterminal”

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Posted 1 week ago

“Excellent customer service from Jordan at Dublin Airport. She went out of her way to help and was professional and pleasant throughout. A credit to Aircoach”

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Posted 1 week ago

“I booked online to go to the airport and the driver didnt stop where he was supposed.”

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Posted 1 week ago

“I had a very disappointing experience with Aircoach’s customer service at Dublin airport. The staff member was extremely rude and shouted at myself and my elderly relatives over a minor delay. Despite our ticket clearly stating our baggage allowance, she insisted on charging extra and continued to shout at us and misbehaving to a customer with unacceptable attitude. When I asked for her name or ID to escalate the issue, no one provided it, which was very frustrating. I want to highlight that it’s not about the money, but the way we were treated. We were running with luggage, and my relatives, who are over 70, were extremely tired. While the driver was very helpful and supportive, the staff member’s behavior was unacceptable. I hope Aircoach can address this issue as after today experience i would never try aircoach again and would really not recommending this to any friend.”

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Posted 1 week ago

“Excellent customer service from Jordan at Dublin airport.”

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Posted 1 week ago

“The times I've taken the aircoach I have to say very well. What doesn't add up to me is that the last one is at 11 p.m. There are many flights that arrive later... and leave you lying there... or you have to take a taxi (it's very expensive) or you have to take the normal bus (if you don't live downtown it's a long time...)”

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Posted 1 week ago

“On a recent trip to the US, we messed up our Aircoach booking. I would like to say a special thank you to Charles at Dublin Airport who sorted us out with no fuss or drama. He was so efficient and the most wonderful Ambassador for the company. Thank you Charles. The driver who was also excellent and helpful, gave us Charles's name so we would know who to mention in our gratitude.”

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Posted 1 week ago

“Great comms”

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Posted 2 weeks ago

Aircoach is rated 4.1 based on 18,676 reviews