Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,150 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Going to Dublin airport service ran on time in the morning. Bus was very clean and children were welcomed aboard. Returning from the airport the bus left before the scheduled time so we missed it. This was disappointing and managed poorly by ground staff at the stop. I reported it to the aircoach office and got a prompt response and apology which was appreciated. They also advised that a review would happen. Overall I would use the service again going to/from the airport.”

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Posted 5 hours ago

“Driver- Good driver, helping person, well communicated. Bus- AC was very bad, felt very uncomfortable, very hot, poor quality air circulation suffocating while travelling and vomited once. Air was blowing out through the vents but didn’t work as it was supposed to be. All other services I felt very good.”

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Posted 1 month ago

“The coach was very comfortable and the driver was excellent and helpful. My concern is with the website. I purchased a Flex plus ticket. I need to amend my return journey but the website is consistently giving the message that there is an unexpected error and will not allow me to alter the booking. I would appreciate if this could be fixed so I can alter the booking, as I paid for the Flex plus to have this option if required.”

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Posted 1 month ago

“Good reply time and resolution was found easily, however it is not very clear on how to get a refund for FlexiBook tickets”

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Posted 1 month ago

“Aircoach times booked automatically from Ryanair travel times BUT the return leg was after our flight (they put the 30th instead of the 29th), I felt like I was made to blame for this. All sorted finally in the end (after a lot of panic) Dave the co-ordination at the airport was brilliant. Quiet, comfy bus, would recommend (just check your times given)”

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Posted 1 month ago

“Journey was on time but as we were one of the first to board at the airport our luggage was in the back under other luggage and my husband of 75 yrs had to crawl into the luggage compartment to get our cases Apart from that the Aircoachis a excellent service”

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Posted 1 month ago

“The price was great, the promptness was great, the bus was great, the wifi was great, the driver...not so great. Sorry. We were shocked when he opened the luggage compartment and told a lady to lift her own bag in. We followed suit without being told. The same upon arrival. Everyone had to rummage around shifted luggage to get their bag. Maybe a sign on the bus indicating this is the customer's responsibility would be good. Secondly, he drove very abruptly...speeding up and braking. I don't know his name, but maybe he had a fight with the wife before going to work! We WOULD use your service again...no problem.”

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Posted 1 month ago

“We are from Shankill Dublin. We had to get an E1 bus to Talbot Hotel Stillorgan and then had to wait 25 minutes for Aircoach. It took us over 2 and half hours to reach the airport. Up until last March we could get the Aircoach from Shankill directly to the airport. When will this service return? We used the service regularly. It is so inconvenient now. We can go into City centre now and use different services to get to the airport. On numerous occasions the bus would be full by Cabinteely. So it is not because it was not busy. We used Aircoach since the service started. When will you resume this service? The population of Shankill has risen by almost 3000 people this year. These are all potential customers. By the way our driver was very friendly.”

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Posted 2 months ago

“Its took so long to get information about the refund.Its was so stressful,because money was paid and tickets weren’t on the email.”

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Posted 2 months ago

“As usual very reliable and on time, thanks. But the Cork/ Dublin airport bus we got, was an old bus with no wi-fi, or charging points. Management may need to spend, to keep up with competition, otherwise future on this route will not be good for Aircoach. Bus driver top class.”

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Posted 2 months ago

“Travelled on the 700 route to Dublin airport this morning. I picked it up opp. The Talbot hotel Stillorgan and it was very punctual. It must be said that navigating the Aircoach timetable + route was an absolute nightmare. Shockingly, non customer-friendly.”

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Posted 2 months ago

“Trying to book ticket system will not accept my details on free travel pass ……very annoying”

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Posted 2 months ago

“Dont think I'll be using this service again, the aircoach 700. The frequency is just not sufficient... it only comes every half hour ( it used to be every 15 minutes) and therefore is extremely busy taking on passengers. And this slows it up considerably. On the outbound route from the airport yesterday it was almost full by the time it got to terminal 2... and again because of this took forever to get across the city, dropping off passengers at different stops. It definitely needs to be more frequent to make the service more efficient. Even every 20 minutes would help.”

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Posted 2 months ago

“In general it's a good service - but staff (at Dublin airport) knowledge of Leap card use needs to be improved. Also, there is an ongoing issue (18 months+) relating to acceptance of AIB Bank issued debit/credit cards. Emails to the company in recent month not answered - and their contact form doesn't cover this problem.”

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Posted 2 months ago

“Staff are great. Consistency of travel experience varies wildly. It’s a stuffy and rainy day. Bus has no working ventilation. Driver has to periodically stop to clear condensation with a cloth. Not fair on him or us. Also you need noise pollution notices. All audio should be headphones only. What is wrong with people.”

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Posted 3 months ago

“Generally a good service but too few coaches. For example they’ve recently removed lots of the coaches from Dublin airport. Where as the coach towards Ballsbridge used to be every 30 minutes they are now hourly and on some days every 2 hours. Who wants to wait 2 hours at the airport.”

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Posted 3 months ago

“The times I've taken the aircoach I have to say very well. What doesn't add up to me is that the last one is at 11 p.m. There are many flights that arrive later... and leave you lying there... or you have to take a taxi (it's very expensive) or you have to take the normal bus (if you don't live downtown it's a long time...)”

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Posted 4 months ago

“Very disappointed with the 700 service being altered which leaves the N11 from Cherrywood to Leopardstown with no service.”

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Posted 5 months ago

“The Aircoach sign at the stop on Burlington road Dublin is very dirty with green moss. It looks terrible”

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Posted 5 months ago

“Aircoach has not yet made me happy. I inquired about recent massive service delays between Dublin Airporrt and Greystones. I received a prompt reply (which I appreciate) reassuring me on normal scheduled service times - but leaving open whether recent delays will still be there on our travel days. I am following this up with Aircoach.”

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Posted 5 months ago

Aircoach is rated 4.0 based on 19,150 reviews