Good points - the coach was spacious and comfortable. Bad points - the return journey I had today on the 700 from O’Connell street to the airport was farcical. The 16:15 bus arrived pretty much full with about 30-40 people waiting, many with return paper tickets bought at the airport. Despite being there before many people there was a scramble for the doors meaning we were unable to board the coach after prebooked customers. The attitude of the driver was a shoulder shrug and ‘get the next bus’ which is not very professional. It should be explained when purchasing the tickets on the front end that a return seat is not actually guaranteed - adding to more stress especially when catching a flight. Surely as a bus company at the airport you should have a basic idea of how many people require the bus at certain times of the week? Poor experience overall.