In fairness never had any issue with the service itself but my problem is with the website! The new timetables in particular are only showing the route in one direction which is not helpful! Also you should be informed of the requirement to print your ticket before you pay....not everyone has access to a printer and in most cases these days it's an accepted norm to have it on your mobile device. I can get on a plane with my ticket on my phone but not the bus!!!
3 years ago
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