The bus driver was extremely unfriendly and called out people for not already having their IDs out, for not being there 15 minutes before the bus leaves (although they could only queue to the bus to get in anyways, so they were nowhere near to being late), she send people away in a very rude tone if they hadn't pre-booked, she told my friend that his bag was too big to be on the bus (although it fit over the seats or under the seats) and when he said he needed his stuff in the bag she got very rude for "not just doing what she says". At least, she took everyone on the bus and we even left on time but she was complaining all the time. Everyone has a bad day at times but this was a bit too much and I hope she doesn't behave like that all the time.