Great to see buses from Dublin O'Connell Street to Belfast, via the 2 airport terminals, really busy again. I am a frequent traveller and have had no issue with the service. Was disappointed however today, on the 11.30am from Belfast Glengall Street to Dublin, to see two separate passengers with on-line bookings turned away as the driver said they were too late (it was around 11.25am) and that there was no more room on the coach. It was pointed out to the driver that there were two empty seats near the back but his response was "I need those". I can understand the reasonably large number of people hoping to board with no on-line booking being turned away but why would he do this to those who had booked while leaving two seats empty?
3 years ago
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