Coach ride fine and driver friendly. 4 out of 5 for them. The app is total pudding, useless. You do not even get an email that includes your ticket number. So when I activated my ticket the timer (in app) kept spinning bit didn't activate. Fortunately, the driver was understanding but he did say I should have a ticket number. But the thing is for some inexplicable reason the receipt does not include it. The app gets 1 star and I'm being generous. Also in app there is a place to contact customer service, I gave all details Really it was a waste of time and nobody bothered to contact me. So driver and trip 4/5, the app 1 star and non existent customer service gets Zero.