My son was late for coach and was advised by driver that next coach should not be full and get on that one. I also rang customer service who agreed with this. He just about made second coach at either 2pm or 2.01 driver let him on. Then shouted at us when we were seated at the back of coach so the whole coach could here you are 1 hour 10 mins late which was completely untrue as it was only 2 minutes after 2. Poor customer service should be trying to help people not criticise. Leaving 2 minutes late is hardly an issue! This is the 2pm Cork to Dublin Airport service 22nd September 2022.