Chaotic process, unaccommodating service, and unclear procedures. Workers doing their best, but the systems are shockingly poor, the wait times are totally unacceptable, and it is all compounded by the horrendous infrastructure at Dublin airport (at this point it is clearly one of the worst airports in the world). I suppose that last part is out of Aircoach's hands, but it is still relevant as the customer experience suffers greatly for it.
2 years ago
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