The trip from Belfast to Dublin Airport in the early hours of 9th September was great. However, our plane was delayed coming back from Italy on 14th September. Therefore we missed the 2.00pm Aircoach back to Belfast, for which we had tickets booked. So we arrived at the Aircoach Bus Stop around 2.45. The guy driving the next coach (at around 3.00pm) was very dictatorial and very unhelpful. He raised his voice considerably when approached about our dilemma. He refused to speak until others had boarded. His attitude was not customer friendly. There was plenty of room eventually and we 3 were allowed to board. Then on the journey back, he had the cheek to ask us to give Aircoach a great review.