Online booking facility very much needed for Free Travel Pass holders. Denied boarding now becoming more frequent unless you've booked online. Does not seem right, or fair, that "Young Adults" with the TFI card can now book online and "Senior Adults" can't!! All drivers should use microphone to announce next stop, very few do at present. Onboard monitors should automatically display next stop to assist non English speaking passengers. Dublin Bus & other coach operators use electronic stop information very effectively. I have witnessed all too often passengers missing their stop due to poor next stop information. Drivers using coach radio on high volume can be annoying.