My overall opinion of Aircoach was very much influenced by my experience recently getting on the air coach at belfast international airport back to Derry I asked the what was an off duty bus driver if I had the right bus to Derry and he contradicted me and don’t u mean Londonderry ! This openly non inclusive attitude really threw me and upset me to the point that the actual bus driver of that journey embarrassingly stated yes this is the bus to Derry The off duty driver was Scottish and was a man of large frame and how I know that he was also an employee is because he exchanged comments with the bus driver on how the mechanics of the check in machinery on the bus had been working that day . I have used AirPorter for many years and was looking forward to my journey with Aircoach which was on the return journey an awful upsetting experience! Attitudes such as this with such behaviours should not be tolerated in any workplace It felt like I was being intimidated and it wasn’t impressive .