so bad. People who urgently need to go to the toilet cannot go because it is locked! They don't stop in emergencies either. So pee in the bus? On arrival, the ticket was invalid as the flight was delayed. Yes, I didn't have a flex ticket either. Good thing, because the following buses had no more space either. So how long should the customer wait for a bus ? I have never experienced anything so bad anywhere in the world. Africa and Greece are light years ahead. Fortunately, we did get a bus with Translink. It took a little longer, but at least we were transported. I won't be booking your company again so soon, and I'll be spreading the word on all social channels. Your ratings are not good anyway, so mine doesn't matter either. But since it goes worldwide, I think something will change. I have also seen this with other bad companies.