I was very much looking forward to your starting the new service to Derry, but I have been disappointed to see you are trying to amalgamate two different services into one. I was a frequent user of your Dublin Airport to Belfast (Glengal Street) service when I was flying into Dublin, and from there I would have taken the regular Translink bus to Derry. I thought your new service would mean an improvement, but it has proven the opposite. Now the frequency of buses doing the Dublin Airport to Belfast has been halved, and not only that, if you take it to go all the way to Derry, you have a longer journey time because you have to stop at Belfast International. Likewise, I was also a regular user of the old Airporter service to Belfast International and again, the frequency was much better before. I am disappointed that the service instead of improving has been diminished. Also, the Dublin Airport to Belfast bus is often very busy, so having it now every other hour has certainly worsened the service. The buses and your drivers are excellent, but the frequency is a big issue.