Your refusal to allow bookings using a free-travel pass is not reasonable. Should us 66yr+ FT pass holders have to take a risk and wait for a bus only to risk being being informed at the bus stop that no seat is available ?? This forces us to pay to guarantee a seat - this is not reasonable and something decided upon by the company management. The lack of a frequent service on the 703 route is a regular matter of complaint amongst many fellow residents of Killiney and surrounding areas. The two hour frequency is not attractive. I was forced to use buslink due to Aircoach timetable, for my return trip - less costly & more frequent.. The earliest bus leaving Killiney is too late for the 06.XX departures also - can an earlier bus not be operated. The emailed barcode ticket is not scanned on bus and one has to disclose one's name for the driver - seems a silly situation ??? In summary: Costly at 14.00 euros No online booking possible for FT pass holders Lack of early service Two hour frequency not practical Kevin