Overall, a good service with courteous staff and comfortable facilities. One major problem for me was that the arrival in Derry on Saturday 15th August was 30 minutes earlier than scheduled. Normally this could be an advantage but as a single woman, finding myself alone in a city I didn't know at 23h45 was extremely unsettling. The driver simply dropped everyone off and left. It apparently didn't occur to him that leaving someone alone in a strange city at midnight might be a problem. I had arranged a lift but for the appointed arrival time of 00.15. This meant that the start of my first visit to Ireland was an alarming experience!