The frequency (the service) is not what it was. In my last experience, coming in at Dublin Airport, I realised that you can't expect to get a connection give or take 15 minutes wait. You can't really depend on Aircoach now, I don't think. There was no person we could consult about questions we had. There was a stand but no person. She was there earlier but at 8pm there was no one. The driver of the bus that we finally managed to get, obviously, doesn't have much job satisfaction. Just stood there while we put in our bags and the same when we got off at our stop and had to get our bags from the hold. The service has gone downhill without a doubt. Pity. It was a great option.