Used Aircoach for the first time booking the 703 service from Dublin Airport, departing at 13:35 on October 11th. The driver was unfriendly, abrupt, and had absolutely no manners or care towards his passengers. I understand the job is likely hard, and everyone has off days, but his unfriendliness set the tone for the rest of our vacation. From popping open the luggage compartment without a word and grunting for passengers to place their suitcases inside (no help offered whatsoever and not a word spoken, just grunts and gestures), to then watching me try to scan my QR code on the reader with disdain while shaking his head at me like I was an idiot, it did little to ease my worry. Turns out he didn't need to scan anything, just grunted about where I was going and scribbled it down on paper instead of looking at my booking ticket. Why bother making all these rules and systems and sending me a QR code if your own staff don't follow or endorse them? Communication is key and this worker was acting like a caveman. Little need to treat me like an intellectual amoeba when he couldn't even speak or communicate properly. Crammed into the coach with passengers ignoring everything advised against: keeping bags on chairs, yammering loudly, ignoring seatbelts, swearing up a storm behind me... The driver mumbled every stop en route and I had to keep Google Maps open on my phone to know where I was, he was that unintelligible. When it was our stop, we thanked him and got off, then he just stared at us as we asked about our luggage placed in the hold earlier. Without a word he got up from his seat (God forbid) popped the compartment open, watched us heave our suitcases out, then without a word crawled back into his seat and drove off. Gobsmacked and hope this isn't normal customer service in Ireland. Felt unwelcome and the whole experience was uncomfortable borderline hostile. Two stars for the price and gets you where you need to be, but I will be avoiding Aircoach in the future and advising others to do the same. Wish I took some of the poorer reviews more seriously.