We were supposed to travel home with this company on Saturday evening/Sunday morning with 3 very tired children. Waited at the stop pointed out to us by someone at the airport. The bus arrived on time but went sailing by! Apparently the bus stop had moved round the corner!
On returning inside we did see a notice showing the change but it was dark and there were so many people walking in front of it that we hadn’t seen it.
Surely your driver knew he was 5 passengers short at this time in the morning, and could have been a little bit more flexible?
Sort your signage out aircoach , at 00.45,in the morning with 3 tired children, suitcases and 1 adult in a wheelchair we feel really let down.
1 year ago
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