I had a valid student ID and Young Adult Leap Card, however I was refused a student fare on the bus due to not having booked my ticket online. This was not made clear to me before purchasing the ticket, and this policy cannot be found anywhere on their website/in their terms and conditions. They charged me €12 for a journey that should have cost me €5, which is quite a big difference (almost 150% more expensive 😱). Unfortunate because I've usually had quite good experiences with Aircoach in the past. :(
1 week ago
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Aircoach has a 4.2 average rating from 16,933 reviews

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Alice, Customer Support

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