Terrible service from driver from Aston quay to Cork on December 26th at 12:00.
Driver behaviour towards me in front of other passengers was just unnecessary.
Me and another men arrived at the bus stop at 11:59-12:00. The driver was still putting the passenger luggage in the compartment. The man in front of me got in the bus, no problem. When it was my turn he asked me: “ what’s the story?” And I said I was going to Cork. He asked me if I had a ticket and I said yes! It was then when he started telling me that I supposed to be in the stop 10min earlier (which is ok), and that he sold a few tickets and he needed to check if he had seats left for me….but he was telling me that in an aggressive way and very loud. He could have avoided that if he knew how to talk to people. He then checked if there was seats available and there was 2 or more seats available. Why to make a scene? So I’m thinking he didn’t say anything to a man, but he made sure to tell me as a woman when he could have avoided all this embarrassment just being polite and checking the seats before making me feeling humiliated in front of other people. I wasn’t there 10min earlier which is my fault, but I don’t need to be treated like a kid in front of other people because the driver has an aggressive behaviour towards people.
I email them Aircoach making a private complaint about the driver behaviour, but the person that was replaying only told me that I was late for the bus, making me feel like it’s all my fault and never paid attention of what I was really complaining about, which was the driver behaviour.
5 months ago
Aircoach has a
4.1
average rating
from
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