Reservation: VJZA-EAGM-AGWA
Wrote review last week about dreadful experience on 1st March when bus we had reservation for never turned up and we were never notified. Rang to complain and that day, as requested, submitted email with receipt seeking refund. Automatic response said we'd hear within 48 hours to 10 days, didn't happen. Response to last week's review said email us and we'll let you know status of refund request. Did that last Friday, still no response, 21 days later.
Next stop: Small Claims Court.
1 year ago
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