Today for the first time in 15yrs of using the Greystones afternoon service I decided to pay by Debit Card rather than cash. Firstly I was made to feel embarrassed by the female driver for not booking in advance. She then blamed AIB when both my Debit and Credit cards refused to work on the machine (cards that work perfectly everywhere else) In addition to this I'd like to say she spoke down to a family boarding the bus in front of me, for standing in the right place even though she pulled up 10ft passed them. I know anyone can have a bad day but I've noticed this driver before. Its a slightly different way of customer service.