i’m writing to express my disappointment regarding your service. I has booked a ticket for the 700 service (see attached), intending to take the coach leaving from O’Connell St at 2:58. Around 2:50 I was walking up O’Connell St when I saw the coach approaching from Westmoreland St. I ran towards the stop but the driver of the coach did not stop or even slow down, forcing me to wait half an hour for the next coach. I think it is very unprofessional to advertise that the coach will be departing O’Connell St at 2:58 and for the coach to then depart at least five minutes ahead of schedule. Also, I waited for an hour until 3.50 am for the next one to arrive which stated at 3.30 and it didn’t attive. yeah I had to take a taxi in order not to miss my flight. One hour wasted and I had to pay extra 30 euro to go to airport on top of the ticket I bought ( 10 euro). I am requesting back the ticket and taxi cost.