The new 'improved' 702 service from Greystones/Shankill is not useable any longer. Instead of taking an hour (running every 2 hours) it takes an hour and a half and runs sometimes hourly, sometimes not at all. My husband booked a ticket for the 4:29 bus, which didn't show up until 5:10 (we found this was the 'ext bus' and his one didn't show at all- almost missed his flight and the stress added was not worth it. Its takes an hour just to get to Booterstown dart station (20 min journey at most). I can't understand why you merged the 702/703 routes and now provide a worse, unreliable service for all passengers on these routes. Going from Loughlinsown Hospital back to Dalkey and then forward again is not efficient. Please at least go back to the older timetable that we could at least rely on. Please do understand that people are going on holidays, have paid loads of money for flights and are relying on this service to be efficient and reliable. If you are neither of those things, people will stop using your service. Thank-you