Would give a zero star review if I could - such poor service! We booked and paid for tickets on the 700 route, only to get an email less than 24hrs before our planned trip saying that the service wouldn't be running. No alternative booking was offered, just a cancellation notice with no information about why our service was suddenly cancelled, or what alternative service would be available (I don't trust them enough to book for a different time, only for that booking to also subsequently get cancelled!) - they have obviously not thought through the implications of changing their routes recently, and are irresponsibly still selling tickets for services they already know they won't be running. Surely it takes more admin effort to have to cancel and refund tickets instead of just correctly updating your timetable - even the 'latest updates' don't reference the service we booked as being one of the ones impacted. This also happened to family members a couple of weeks ago, but we foolishly assumed Aircoach would have sorted themselves out by now. Really disappointing & hugely frustrating