Good Morning, Last week I was heading to the UK via Ryanair and planned to take the Aircoach to the airport as usual. Since I'd not used it as frequently as previously (sometime each week) I went online to check out the route changes and times. The 702 from Marine Road Dun Laoghaire was perfect as I'm close to the stop. On arrival with 15mins to spare I found a small blue sign attached to the pole so I called the Help Centre to check out if it was still valid. hey told me that the time on the web site was correct, having verified it, and said that signs were the responsibility of the County Council! The sign also said 703 for the route. The assured me that the website timetable was correct. Time passed, the bus never arrived and eventually I had to get a Taxi as I had a flight to catch. This cost €45. All the way to the airport whenever I passed a 702 stop there were lines of people waiting. On my return to Dublin I again went for the Aircoach to return to Dun Laoghaire and I could talk to a staff member. They explained that there was some dispute last week, the website timetable was not updated and that the UK based Help Centre weren't aware of the issues. I phoned back from the taxi and another agent, who was still unaware of the issue, told me that they would record a complainant and I would receive an email in reply. So it seems really unbelievable to ignore your communications options by not informing the Call Centre and not putting a notification on the website. I'm interested in your reply. Regards, John PS The Route changes look good.