In late June, my partner and I purchased return tickets from Dublin Airport to Shankill. We left for the airport on July 1st, the day Aircoach came out with a new schedule. Maybe someone forgot to tell the driver or maybe he just couldn't be bothered setting out an hour earlier but the bus never showed up. Trying to get in touch with Aircoach was an exercise in frustration. We ended up having to catch an "ordinary" bus to downtown Dublin, a bus that stopped at each and every stop along the way. After a 30 min. wait, we managed to get an Aircoach from Westmorland St to the airport where we just managed to catch our plane. A most frustrating, unnecessary and stressful time. An email to Aircoach was met with a weak response; the reason behind our bus not showing up was due to "operational issues" whatever that means. No offer of a refund. Very disappointing experience overall.