"Extremely Disappointing Customer Service - First and Last Time Using Aircoach" I recently had a very poor experience with Aircoach's customer service. I needed to amend my ticket's departure time, but their customer service was unhelpful and did not provide any solutions. It felt like they weren’t interested in assisting at all. Additionally, the misleading advertisements about ticket refunds for online purchases were frustrating and misleading. The process was unnecessarily complicated, and I was left unsatisfied with how my issue was handled. This was my first time using Aircoach, and based on this experience, it will certainly be my last.