Got the bus from Wesley at 12.25 19th October. I accidentally had booked a ticket from the airport instead of to the airport. When I tried to tell the bus driver he screamed at me and humiliated me. Saying ‘no no no you idiot we have a system in place.’ And then proceeded to charge me the full price for an adult ticket even though I showed him my student card. He continued to scream at passengers who got on after me. I assumed he might just be having a bad day but he continued to pick fights with passengers who boarded the entire way to the airport bringing this service into complete disrepute.
I am very upset about the way I was treated on this service and how I was spoken to. I was double charged for a ticket I had already bought and the whole situation was very unfair.
10 months ago
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