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Tony T
Disappointed we customer service I received recently, yes I did purchase two tickets and used them, the point is I was on line trying to get free travel plus companion, that’s what we have in Ireland don’t know about England, the two people I delt with on the phone did understand what I was saying but couldn’t resolve the problem, they were fantastic customer support, as I’ve stated in two phone call and now this is my third email to your company your website is not working properly, you have stated to me twice that I used my free travel ticket, let me explain in proper English, I DIDNT GET A FREEDOM TRAVEL TICKET, okay, I purchased two tickets which I paid for from my bank account/ pension, your website states FREE TRAVEL,???? It’s not working I tried for three days on and off then I just ended up paying as I was afraid I wouldn’t get a seat on the bus as yet again your company have added extra stops to the service, I feel this is going on way to long and at this present moment I don’t rate your extremely bad service, please don’t come back to me and say I used the tickets, not my fault you are giving a bad service to customers
1 week ago
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Aircoach has a 4.1 average rating from 18,245 reviews

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