First time to use Aircoach. Our bus did not arrive at all at the scheduled time with no advise why and rescheduled time. Been emailing them and calling the contact number but with no response. We ended waiting for couple of hours until we just decided to cancel our trip altogether as no update, but they dont want to refund the whole ticket paid (return ticket for same day), only the outward ticket. So basically, we paid a service they did not provide and due to their delays.
10 months ago
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