I wanted to get the 702 from Dublin airport to Dun Laoghaire. The timetable on your website incorrectly shows a bus departure at 15:55. There are 2 issues:
1. I purchased a ticket at 15:41. At just after 16:00 we were told that the bus timetable was for a 16:25 departure.
2. I asked for a refund so that I could get a taxi instead as I was under pressure to be home. I was told the transaction was no longer available on the system so that a refund was not possible.
Unacceptable on both counts.
6 months ago
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